Operations | Monitoring | ITSM | DevOps | Cloud

Announcing support for Windows containers on AWS Fargate

AWS Fargate is a serverless compute engine that allows you to deploy containerized applications with services such as Amazon ECS without needing to manage the underlying virtual machines. Deploying with Fargate removes operational overhead and lowers costs by enabling your infrastructure to dynamically scale to meet demand. We are proud to partner with AWS for its launch of support for AWS Fargate on Windows containers.

Top 4 pitfalls causing poor monitoring in an IT estate

As we speak, there are likely thousands of organizations running some type of monitoring solution out there, each within unique operational structures, but the difference between those that that are successful and those that are not can be attributed to 4 root causes. Not surprisingly, these 4 root causes apply to any toolset or technology used. That’s largely due to the likelihood that the best tools in the world used poorly will deliver poor results.

Role Of Big Data In Consumer Behavior Analysis

The recent surge in internet usage and its corresponding increase in data has triggered a new awareness among business owners. One of the main questions from marketers is how their businesses can benefit from Big Data. As a business owner, you should know that Big Data is indeed one of the most incredible things to happen to the marketing industry. If used right, it can enhance your company’s ability to serve its consumers and increase revenue.

How to improve the customer service experience through status pages

With the 2021 holiday season right around the corner and the COVID-19 pandemic still prevalent, businesses are being conducted online now more than ever. The holiday rush also comes with incidents like websites going down, slow load times, and even possible hacking attempts. While planning to tackle the sudden increase in website traffic during the festive season, businesses must have an incident response plan in place to handle unexpected outages and the consequent surge in customer inquiries.

ARM vs Intel: What Are They? What is the Difference Between Them?

Most computing devices today are likely to have an Intel processor, or an ARM (Advanced RISC Machine) processor, such as the CPU in your smartphone or tablet. Both chip architectures are optimised for low-power operation in order to provide mobile devices with the long battery life they require. However, they reflect different mindsets from a technical standpoint.

k6 introduces browser automation and Prometheus support in k6 OSS

While there is a lot of focus on the three pillars of observability to provide insight into application performance in production, load testing is the other side of the observability story. By using the open source load testing tool k6 — which Grafana Labs acquired earlier this year — developers can simulate real-world traffic to test the reliability and performance of software changes and new features, not to mention flag performance issues before impacting end users.

Who Should Be On Your Incident Response Team?

When an incident strikes, an organization’s reputation and revenue, as well as customer trust are at stake. Assembling an effective incident response team is critical to minimizing the incident’s impact. But what exactly is an incident response team? Who should be a part of the team and what are their responsibilities? Successful incident responses require a team with a diverse set of problem-solving and communication skills.

How to rename an API Connection thru the Azure Portal

Starting building Logic Apps thru the Azure Portal is, without a doubt, the most intuitive and fast approach. It doesn’t require any additional tool or software, it doesn’t require a Visual Studio license, and almost all beginner tutorials or documentation use this approach. And finally, all types of users are familiar with the Azure Portal. But not everything is perfect, and one of the most difficult best practices to implement is a proper API Connection naming convention.