Operations | Monitoring | ITSM | DevOps | Cloud

The ROI of VDI: Delivering Value or Draining Resources?

VDI has been a cornerstone of enterprise IT for nearly two decades. Once seen as a breakthrough for secure remote access and business continuity, the cost of resolving IT issues within VDI environments has led some leaders to question whether these systems are a blessing or a burden. With rising pressure on IT teams from shrinking budgets and increasing demands for efficiency, one question keeps coming up: Is your VDI investment a value driver, or a cost center?

A Process for DDoS Incident Response

A distributed denial of service (DDoS) attack overwhelms a server, service, or network with internet traffic to disrupt or halt normal operations. This is typically achieved by multiple compromised systems flooding the target with traffic. The result is that legitimate users cannot access the systems or services, causing significant operational and financial impact.

What is API Monitoring and How to Build API Metrics Dashboards

In today's connected world, APIs are the backbone of modern applications. Whether you're working on a microservices architecture, a mobile app, or a SaaS platform, APIs are what keep everything talking to each other. But how do you know if your APIs are healthy, performing well, and delivering what your users need? That's where API monitoring comes in. Let's break down what API monitoring is, why it matters, and how you can build effective API metrics dashboards to keep your systems running smoothly.

Prometheus Distributed Tracing: An Easy-to-Follow Guide for Engineers

When your microservices architecture starts growing, tracking requests as they bounce between services becomes a real headache. You know the feeling—a user reports a slow checkout process, and you're left wondering which of your twenty services is the bottleneck. That's where distributed tracing with Prometheus comes in.

How To Pick The Correct Metrics For Your Monitoring

This is a guest blogpost by Adam Sweet from the Icinga Partner Transitiv Technologies. Since this is a longer post, we added a tl;dr at the end. For many, host and application monitoring is an afterthought at the end of a project. Some people don’t think about monitoring at all until a few failures go unnoticed and a customer or end-user calls to ask why something isn’t working.

Integrate PagerDuty with ServiceNow to Improve Major Incident Management

Downtime isn’t just an inconvenience—it’s a revenue killer that can cost millions and shatter customer trust. While critical incidents pile up in ticketing queues, support teams drown in manual triage, racing against time to spot fires before they become infernos. Enter the PagerDuty Operations Cloud + ServiceNow integration.

Extending the Capabilities of DX Unified Infrastructure Management: Release 23.4 CU4

Release 23.4 Cumulative Update 4 (CU4) for DX Unified Infrastructure Management (DX UIM) adds significant improvements to the product’s security stance and extends technical currency to support modern infrastructures. The release builds on the proven track record of DX UIM to deliver enterprise-ready capabilities and monitoring coverage, while meeting the highest standards for security, scalability, and performance.

How does website monitoring even work?

Every website manager knows that feeling when you look at your inbox only to find a customer notifying you that a core page of your site is down. The worst part of it all, you don’t know how long that page has been down for. If you’ve yet to experience that, count your blessings. Well, unless you decide to opt for a website monitoring solution before it happens to you. With website monitoring, you can ensure every page on your site is up and running at all times.

Announcing Amazon Q Developer's First And Only Cost Optimization Plugin

Managing AWS costs just a whole lot more convenient. CloudZero now integrates with Amazon Q Developer, AWS’s AI-powered engineering assistant. A natural language processor, Amazon Q Developer helps engineers write, analyze, and debug code, accelerate workload transformations, and adopt AWS best practices, enhancing developer productivity by as much as 80%.

How Console Connect is empowering data centre partners with enhanced connectivity

The digital landscape is evolving at a rapid pace, and businesses are constantly seeking agile, high-performance connectivity solutions to stay ahead. Recognising this, data centres are shifting beyond their traditional role of offering just space and power. Today, they must deliver real-time access to clouds, other data centres, and applications.