Operations | Monitoring | ITSM | DevOps | Cloud

If you’re in IT operations or manage NOC, SRE, and DevOps teams, chances are your IT environment is growing complex for you and your teams to manage. Any enterprise, large or small, around the globe, is continuously changing its IT stack due to evolving business requirements and significant industry trends. But digital transformation, hybrid infrastructure, DevOps adoption, and continuous integration and continuous delivery (CI/CD) pipelines are all causing major headaches.

The direction of travel for business technology is one-way. The momentum towards strategies around decentralised, hybrid technologies is unstoppable. Examples abound, from the composable software stacks of e-commerce to the ongoing death of monolithic ERP. Modern, digitally-driven business is based on a dynamic alignment of resources, data and technology at the granular level, which is then coordinated precisely.

Given the benefits cloud computing offers such as security, flexibility, better collaboration, and data modernization, organizations of all shapes and sizes have started moving their workload to this technology. With so many organizations using workarounds to gain visibility and control of bandwidth consumption, and with cloud computing letting organizations access and manage the information, the amount of data being generated is also increasing.

Managed service providers (MSPs) play a major part in increasing business continuity and enhancing the productivity of the businesses they cater to. Businesses these days rely on MSPs to take on the responsibility of managing their networks, so they need not spend most of their time on network management tasks like keeping track of network devices, troubleshooting network bottlenecks, etc.