Operations | Monitoring | ITSM | DevOps | Cloud

Protecting Your VoIP Infrastructure From DDoS Attacks

Distributed denial of service (DDoS) attacks are an ongoing issue for communications service providers, putting critical systems at risk, undercutting service level agreements, and bringing unwanted headlines. In the first half of 2022 6 million of these attacks were reported. Some metrics of DDoS attacks in 1H2022 compared to 2H2021.

Early stage data teams: a balancing act

Most well established data teams have a clear remit and a well defined structured for what they work on and when: from the scope of their role (from engineer to analyst) to which part of the business they work with. At incident.io, we have a 2 person data team (soon to be 3) with both of us being Product Analysts.

A hands-on guide to work with MindSpore on Kubeflow

Looking at the report that Gartner did in 2022 regarding top technology trends, AI engineering represents an important pillar in the near future. It is composed of three core technologies: DataOps, MLOps and DevOps.The discipline’s main purpose is to develop AI models that can quickly and continuously provide business value. For instance, models that enable cross-functional collaboration, automation, data analysis, and machine learning.

Charmed Kubeflow now integrates with MindSpore

On 8 November 2022, at Open Source Experience Paris, Canonical announced that Charmed Kubeflow, Canonical’s enterprise-ready Kubeflow distribution, now integrates with MindSpore, a deep learning framework open-sourced by Huawei. Charmed Kubeflow is an end-to-end MLOps platform with optimised complex model training capabilities designed for use with Kubernetes.

Observability is Still Broken. Here are 6 Reasons Why.

In an era where there’s no shortage of established best practices and tools, engineering teams are consistently finding their ability to prevent, detect and resolve production issues is only getting harder. Why is this the case? Our most recent DevOps Pulse Survey highlighted alarming trends to this end.

A Magic Quadrant Leader in ITSM Platforms for ninth year in a row

I’m proud and humbled to announce ServiceNow is a Leader in the 2022 Gartner® Magic Quadrant™ for IT Service Management (ITSM) Platforms for the ninth year in a row. We also ranked first in all three use cases evaluated in the 2022 Critical Capabilities for ITSM Platforms: Service Desk (3.76/5), Service Operations (3.73/5), and Business Workflow Automation (3.81/5).

Empower the SREs - Conclusions from The SRE Report 2023

Let's be honest, nobody loves surveys. Ok, well I sure don't. But surveys satisfy a huge need in our demand for insights into complex human-computer, sociotechnical systems. It turns out that we've been measuring the computer part pretty well, but the humans – not as easy to keep track of. When Google SRE first defined toil as a metric we wanted to reduce, we spent far too long trying to quantify it numerically based on tooling and insights from computer systems.

The Top 10 Open-Source Products From KubeCon North America 2022

KubeCon is the major cloud-native gathering of thousands of people from around the globe. The event is attended by many emerging startups and companies working on revolutionary products around Kubernetes, security, containers, and DevOps. It is a great opportunity to share insights and collaborate on various community projects.