Operations | Monitoring | ITSM | DevOps | Cloud

 Change management methodologies are often seen as complex and clunky, which can lead to these initiatives having a high failure rate in many organizations—but why does change management have this stigma? At one point in my career, I was a regular at change advisory board (CAB) meetings and maintained our organization’s standard change catalog.

DevOps is the modern convergence of people, processes and tools to create a continuous software delivery stream. Much like the code it produces, the concept of DevOps itself is continuously adapting to encompass new ideas, methods, and technologies. So what can we expect from the DevOps cultural shift in the future? The delivery stream of yesterday was a segmented process, often separating key teams and concepts into silos where people focused on their individual tasks.

A guide to set practical Service Level Objectives (SLOs) & Service Level Indicators (SLIs) for your Site Reliability Engineering practices.

The volume of data that IT systems generate nowadays is overwhelming, and without intelligent monitoring and analysis tools, it can result in missed opportunities, alerts, and expensive downtime. However, with the advent of Machine Learning and Big Data, a new category of IT operations tool has emerged called AIOps. AIOps can be defined as the practical application of Artificial Intelligence to augment, support, and automate IT processes.

Looking to launch or improve your MSP sales process for 2023? This guide covers examples and tips that will give you a massive jumpstart. On the face of it, now is a great time to be an MSP. The MSP market continues to grow every year — it’s expected to expand at a compound annual growth rate (CAGR) of 13.4% from 2022 to 2030 according to Grand View Research. That means plenty of new business and sales opportunities, right? Maybe. But for who?

After a long summer break, the Qovery Demo day is back. 🌞 Our last Qovery Demo Day was live on Thursday, the 3rd of November. This event aims to give you insights into what we did during the past month and what’s next and showcase some of our new features. During this demo day, Romaric (CEO at Qovery) and Alessandro (Lead Product Manager at Qovery) joined me to talk about RBAC, Containers and Deploying Jobs and here is the recap.

IT Asset Management (ITAM) is the practice that can help you manage, control, and protect your IT estate, leveling up your IT offering. To run an effective practice, ITAM professionals need to engage with current industry best practices, and ITAM certifications are a massive part of this. But since there are a lot of training courses available, we wanted to lend a helping hand and get you covered on the basics – as we already did with ITIL certifications.

At the start of October, Dinesh Majrekar, CTO, and Mark Boost, CEO at Civo spoke at KubeCrash, about application deployments of old, cloud-native processes of today and edge native deployments of the future. Watch their session below to learn about the challenges we are about to face with an edge-first architecture and what we can do today to be ready. We then took to Detroit for KubeCon + CNC NA 2022 where we hosted an array of talks, workshops, and events.

A few weeks back, I got the chance to sit down with our very own Jordan Perks from the Cribl Customer Success Team. Jordan is an Observability subject matter expert AND knows a thing or two about Cribl Products! After geeking out a bit about data best practices, we started chatting about enabling our customer champions to have different conversations with stakeholders across their organizations. When someone becomes an observability engineer, they step into a much different role.