Operations | Monitoring | ITSM | DevOps | Cloud

Why Self-hosting Might not be a Good Choice for your Status Page

We all remember when Facebook, WhatsApp, and Instagram shut down in April of last year for a whole day. And while it was terrible for their company—it’s an educational moment for the rest of us to learn from. Facebook’s status page is self-hosted, and that puts their status pages at risk of the exact issue it’s designed to tell you about.

Kubernetes for the JavaScript Developer - Part Two - Deploy to Kubernetes

Continuing on from Part One where we went through a brief history of containers and Kubernetes then Dockerized a NodeJS application, now we are ready to deploy to Kubernetes. If this is your first or nth time deploying to Kubernetes, Shipa makes this simple. You don’t have to worry about authoring multiple Kubernetes manifests and templates to deploy your application, all you need is an image.

Latest Release of Our Network Monitoring Software Delivers AI-Driven Log Analytics

If you manage a network, every network device generates a large volume of logs. These logs are extremely important and narrate a story about both events and the sequencing of those events within your network. This capability is critical for any network monitoring software, helping you easily understand network activities, user actions, security breaches, and much more.

Streamlining customer service to eliminate wasted time on hold

Collective sighs from being left on hold to customer service are reverberating around the world—especially in Australia. Research from ServiceNow revealed Australians wasted 89.5 million hours on hold trying to resolve complaints in the past 18 months. That’s an average of seven hours per person.

How to Test Salesforce Multi-Factor Authentication

Assuming you have correctly configured the user ids for MFA authentication in Salesforce, end-users should see the following screen when trying to login into the CRM application. The TOTP-based verification code is generated in third-party authenticator apps (Google or Microsoft) on your mobile device when you first scan the QR code or enter the key manually in the app. In this article, we’ll guide you through all the steps you need to set up our Salesforce MFA Web Sensor in your environment.

Full-Cycle Observability With Instana and Lightrun

Understanding everything that happens inside a production environment is a notoriously difficult task. Instana’s solution helps developers and DevOps become aware of problems quickly – problems that are rooted in both infrastructure-level information and application-level information. Lightrun, on the other hand, enables practitioners to drill deeper into line-by-line, debugger-grade information from your production systems – enriching the existing information Instana delivers.

Lightrun Announces GA Support for Visual Studio Code

Lightrun is the world’s first IDE-native observability platform. A developer-first product, Lightrun enables engineering teams to connect to their live applications and continuously identify critical issues without hotfixes, redeployments, or restarts. We are proud to announce the general availability of the Lightrun extension for Visual Studio Code, the popular IDE from Microsoft.