Operations | Monitoring | ITSM | DevOps | Cloud

With Halloween behind us and the holiday shopping season fast approaching, engineering and product teams know what that means: code freezes! At xMatters, code freezes are a part of our product release process in anticipation of the busiest — and most important — time of the year for many of our customers. But code freezes are just one piece of the puzzle in how we ensure our customers have the most reliable experiences. The way our product releases are designed is much more than that.

Editor’s note: Today we hear from Kenny Kon, an SRE Director at Sabre. Kenny shares about how they have been able to successfully adopt Google’s SRE framework by leveraging their partnership with Google Cloud. As a leader in the travel industry, Sabre Corporation is driving innovation in the global travel industry and developing solutions that help airlines, hotels, and travel agencies transform the traveler experience and satisfy the ever-evolving needs of its customers.

We’re pleased to announce that N-able™ Mail Assure has received a top result in an independent test conducted by the Virus Bulletin, an industry-renowned test laboratory and an important reference for specialists and businesses concerned with computer security. So, what exactly is this test and how did Mail Assure achieve such a great score?

It’s one thing to set up an observability strategy. But what’s it like to introduce and scale observability effectively across an organization? In a wide-ranging conversation at ObservabilityCON 2021, three technical pros from Snyk, TripAdvisor, and Citibank joined Grafana Labs VP Global Solutions Engineering Steve Mayzak and — with more than 75 years experience between them — they shared the triumphs and turbulence in their respective observability journeys.

NestJS is fast becoming the de facto framework for NodeJS projects. Unlike older frameworks, NestJS was built with TypeScript, which has become commonplace in the JavaScript community. Frameworks like NestJS seem to be preferred by teams that adopt TypeScript. NestJS supports building APIs in REST and GraphQL. The goal of this tutorial is to show how you can add unit and integration tests to a NestJS GraphQL project and automate the testing process with CircleCI.

Panu Kalliokoski is here to tell you AND your boss why Aiven is the way to go. Read on, and then send the link along to the higher-ups in your company!

Making an Open Source Software with sensitive data and dozens of external integrations is a real challenge, here are feedbacks and tradeoffs we've made.

In recent years self-service has become an imperative for many businesses. Offering comprehensive self-service options like a customer knowledge base, chat, and community forums plays a huge role in the self-service success. And, maybe even more critically important is unifying those different support channels, so that requests are captured, processed, and responded to within a single system.

At incident.io, we're acutely aware that we handle incredibly sensitive data on behalf of our customers. Moving fast and breaking things is all well and good, but keeping our customer data safe isn't something we can compromise on. We run incident.io as a multi-tenant application, which means we have a single database (and a single application).

Keeping your technology organized can be challenging. As you add new devices and phase out old ones, tracking each change can feel insurmountable. However, monitoring these updates is vital for most organizations, making the right network inventory tools indispensable. Finding your best fit might be easier than you think. By understanding your network inventory management options, you can find the most effective software to support your unique IT infrastructure.