NiCE Customer Reference with Swiss Watchmaking Group
Laying out the fundamentals to cope with future business requirements.
Laying out the fundamentals to cope with future business requirements.
There’s some research that points to the Iranian New Year as the source for spring cleaning. The idea was that the end of the colder months was an opportunity to “shake the house” (khooneh tekouni) to feel renewed. Nowruz, or new day, occurs on the first day of spring and like everyone else with a New Year resolution, the concept of cleaning and renewal was about setting a fresh start. Here we are, spring build alpha already deployed in some parts of the world.
Famed management thinker Peter Drucker is often quoted as saying, “You can’t manage what you can’t measure.” Tracking and analyzing data of a system provides metrics to measure, predict, and improve the underlining health of the system. Logging data is the simplest act of collecting data for measurement and plays an important role in modern enterprises, as it provides a way to measure the health of hardware devices and software applications alike.
Back in 2008 when we began our journey, cloud computing was still relatively new. Though the term had a lot of buzz around it, organizations only considered the cloud as a place to experiment, not as a viable alternative to run production workloads. Now, the cloud has become the go-to strategy for enterprises and startups alike to deliver their digital business.
We recently released a new set of features that increase visibility into errors across your organization. These features are great and helpful, and you should definitely be using them right now. That said, we also want to remind you of great and helpful integrations that also maximize visibility into your errors.
As your AWS usage grows, so will your stockpile of EBS snapshots and AMI images. Many of these are used for backups, while others are used to launch EC2 instances from Auto Scaling groups and EC2 launch templates. As your collection of AMI images grows, you will need to start rotating out the old AMI images.
The emergence of a new breed of commercial open source company, challenging the dominance of public cloud, has set off a licensing war that calls into question the very meaning of open source. We debated this topic at last month’s GrafanaCon Los Angeles, where I participated in a spirited panel. Since then, the battle lines have been redrawn. Last week, Amazon announced its Open Distribution for Elasticsearch. And MongoDB Inc. abandoned OSI approval of its new SSPL license.
If you’ve ever spent days explaining to teams what’s monitored on their servers and hours implementing overrides only to be told that SCOM is still too noisy, you’ll know why we created Easy Tune. SCOM is known for management packs that provide in-depth monitoring for Microsoft and other enterprise technologies, but often the management packs offer too much detail. To be successful with SCOM, you have to tune SCOM and keep it tuned.
A proper container security strategy involves evaluating all components in the system.
When I was a kid, we would head to the city to buy things, everything from a pair of shoes to new school supplies. As I grew up in the 1990s, we were introduced to a new way of shopping: malls. They were easier, the variety was bigger, and the lights were brighter. With that, our habit of street shopping mostly “died.” Over the past few years, retail has been rattled by another development: online shopping, which, according to all indications, is now killing the mall.