What is Mean Time to Repair (MTTR)?
Mean time to repair (MTTR) is a metric used to measure the average time required to diagnose and fix a malfunctioning system or component, ensuring it returns to full operational status. In software development, downtime halts user access and disrupts operations, leading to customer dissatisfaction and financial losses. In manufacturing, it slows production, affecting supply chains and profitability. In healthcare, downtime can compromise patient care and safety.