It is difficult to stay completely reliable in an always-on world. So it's very important to choose the right Incident Management solution that can solve your problems. In this blog, we have highlighted the benefits of Squadcast and why you should adopt it. “Being on-call sucks!" Often incident response teams use this phrase when talking about their on-call experiences. Despite using best practices for managing infrastructure, incidents do occur from time to time.

As the world becomes increasingly digital-first, it’s more important than ever for organizations to keep services always-on, innovate quickly, and deliver great customer experiences. Uptime is money, so it’s no surprise that many have made the shift to cloud in recent years in order to make use of its flexibility and scale—while controlling costs. And while 2020 wasn’t easy for any organization, those that are thriving have embraced the digital mindset.

A summary of our third Moogsoft engineering Twitch Stream chatting about all things DevOps

As the tech world changes, language changes with it. New technologies will always introduce new terms and descriptions to provide clear understanding. For example, the emergence of the cloud introduced language to describe the changing relationship between servers and clients. Then, of course, product providers will also dictate how their products are to be described, i.e. describing services as “cloud-native”.

An update on how xMatters service reliability platform is improving animal rescue response times through WIRES in Australia. We are extremely grateful for xMatters support and are excited to share this update with the xMatters community. We have made so much progress with our wildlife rescue response systems since the devastating bushfires of 2019 and 2020, despite the continuing challenges of COVID-19.

In an era where speed, productivity, and user experiences matter most what are the incident management capabilities managed service provider need most to grow, transform and mature their digital operations, processes and serve more organizations, faster and more efficiently. Many of today’s enterprises still have operations that are largely manual, reactive and lack the in-house resources and expertise to undertake a digital transformation initiative.

The OnPage team is pleased to announce a new feature to the enterprise web console: Delay Notifications. With this new addition, organizations have the option to queue messages for specific time periods, delivering messages at the end of the Delay Notification schedule. The latest feature is designed to alleviate alert fatigue and improve work-life balance for incident respondents.

Digital operations maturity is a journey. The first step is to understand where you are, where you want to get to, and what’s keeping you from getting there. Only then can you make strategic decisions and lay out a plan for how to approach any hurdles and land where you want your organization to be. For many organizations, upleveling operational maturity requires investment in driving cultural change with fundamental shifts to operating models.

An application running in production is a difficult beast to tame. Most experienced developers–ones who spent enough late nights or Saturday mornings trying to break apart a nasty production bug–will try and create the clearest possible picture for their later selves while writing their code, so that they could understand what’s actually going on in the system during an incident.

This is the tenth chapter in The Observability Odyssey, a book exploring the role that intelligent observability plays in the day-to-day life of smart teams. In this chapter, our DevOps Engineer, Sarah, throws in the towel at C&Js and moves on to build her own business.