Operations | Monitoring | ITSM | DevOps | Cloud

Anyone that has ever applied for a visa and wanted to schedule an interview appointment remembers and knows the struggle of refreshing the page continuously, waiting for a new session to become available. The battle became even more real during the pandemic when embassies started giving out fewer appointments that quickly filled up, leaving the rest empty-handed and impatient.

A recent global survey demonstrates the importance of open source tools and technologies to IT professionals and their organizations. In Foundry’s MarketPulse Survey for SUSE, 2022, more than 600 IT professionals from enterprises around the world shared their experience and opinions on cloud native technology and open source. The results? Sixty-three percent of those surveyed said it was highly important for their organizations to choose open source tools and technologies.

It is sometimes easy to get lost in the mountain of metrics and infinite number of dimensions when working with an infrastructure monitoring tool. Being able to filter metrics by label and visualize only what is relevant to the current scope of monitoring & troubleshooting, becomes absolutely crucial to the success of SREs, Sysadmins and DevOps professionals.

Welcome to the companion post to So You Received an Alert. Now What? Last time, we broke down the process between receiving the Uptime.com check alert and figuring out what broke. Today, we’re going to show you how to communicate your efforts so that everyone – your end users, coworkers, and bosses – know what’s going on. Your first step is to update your Status Page, your central hub for incident management and communication.

In my last blog post, Building a Cost-Effective Full Observability Solution Around Open APIs and CNCF Projects, we introduced using ChaosSearch in combination with the most popular open source front- and back-ends in the application observability space. In case you missed it, the TL;DR version is that you can use a variety of open source projects and open API-based components to build the best-of-breed observability stack of your choice rather than relying on expensive, all-in-one solutions.

When we began the week, we had zero awards from Comparably. As we end the week, we now have a three-peat of awards. Cribl was recognized among 70,000 companies out of 15 million ratings – winning top honors for Happiest Employees, Best Compensation, and Best Perks and Benefits. We’re thrilled to be recognized by Comparably, and we’re looking forward to continuing our pursuit of being the best place to work.

Data security is more important than ever. High-profile cyber attacks in 2021, like the Colonial Pipeline Breach, caused major services to grind to a standstill. Ransomware is still on the rise, and there’s a fear that cybercriminals have the ability to break through 93% of company networks.

Python web applications are taking over more and more of the internet (source). However, with great Pythonic power comes great responsibility — ensuring that your web applications consistently deliver in terms of performance and reliability. It is one thing to build and ship an application and another to continually monitor and maintain it on the internet.

A new version of Rancher Desktop with a troubleshooting diagnostics feature and several other improvements has just been released!

One of my first projects as a consultant created a web application for a small tax software company in Omaha, Nebraska. They were looking to improve their online presence by offering customers the ability to automatically obtain the license for the application. Their website would allow the customer, potentially within minutes, to gain access to their software. They hired me to develop a process with an interface to their existing system to generate a license code, store it somewhere, and then email it.