Operations | Monitoring | ITSM | DevOps | Cloud

Depending on your business reason for migrating to the cloud, you can either move in one go or incrementally. If, however, you prefer to retain some of your operations, app design, or workflows on-premise, you can still do so based on the cloud migration strategies you use. Sometimes, it makes more sense to modify your existing system rather than make too many changes all at once. Cost, data security, and service availability (thus revenue and customer experiences being impacted) are just three concerns.

COBIT is one of the most widely used frameworks for IT governance. Among ITSM frameworks, COBIT is best known for aligning IT strategy with the overall business goals of the organization. Initially released in 1996, the framework has become popular among organizations for managing their IT risks, ensuring compliance, and keeping ITSM on track for achieving organizational goals. With this article, we hope to introduce you to the COBIT framework.

If you’ve ever experienced downtime during sudden traffic spikes, then have no fear: Auto-scaling is here. That’s right. As of today, all Dedicated plans on Upsun that have subscribed to the Observability Suite package now benefit from auto-scaling out-of-the-box.

How a Northern-European car manufacturer dramatically reduced incoming tickets related to low disk space using 4 key automations. Incident tickets are an unavoidable, routine aspect of working in IT. But failing to identify and solve the root cause of the issue behind repeated tickets will cause unresolved tickets to pile up, creating a huge disruption for IT and employees.

Today, we are pleased to announce the release of CFEngine 3.20.0! Over the past few years we’ve focused on ease of use, new user experience, and out of the box value, giving you the ability to do much more through only the Mission Portal Web UI. This has resulted in several important steps forward; policy analyzer, compliance reports, host specific data (CMDB), and CFEngine Build with custom promise types and other modules.

Imagine you want to build and deploy a Nuxt3 app on Netlify. Because custom scripts are not allowed on Netlify, you will not be able to perform custom tasks like automated testing before deploying the website to your Jamstack hosting platform. That is where continuous integration/continuous deployment comes in. With a CI/CD system, you can run the kind of automated tests that create successful deployments.

Because DevOps practices can bring great speed and reliability to the software delivery lifecycle, release management can seem daunting. But, the improved visibility and collaboration brought about by DevOps can also help with the release management process. DevOps-centric release management is the future of software development and IT operations.

Since the evolution of the IT industry, different concepts have been introduced to enhance and speed application production. Automating processes is gradually becoming the way forward and, so far, the best way to speed the deployment process of projects. Today, though, NoOps has come along. The prevalence of NoOps means manual intervention may not be needed in IT operations, but is this going to mean the extinction of DevOps? Turns out, NoOps might just be a next step in the progression of DevOps.

Whether you are new to Splunk or just needing a refresh, this post can guide you to some of the best resources on the web for using Splunk. We’ve gathered, in a single place, the tutorials, guides, links, and even books to help you get started with Splunk.

Enterprise service management (ESM) is the extension of IT service management (ITSM) principles and capabilities to other areas of an organization. This will typically include not only using the same processes or practices used in ITSM, but also the same technology (for example, tools such as a Service Desk) as a means of work enablement. As a starting point for better understanding of what ESM is, there’s a need to first understand what ITSM is...