Operations | Monitoring | ITSM | DevOps | Cloud

August 2023 Wavelink Wednesday

Hear about Android Enterprise and how to add devices from a template to IIoT. Wavelink Wednesday's will be held on the third Wednesday of every month. Join us as we will dive into technical topics with our product experts to help you get the most from your mobile enterprise deployments. We will deliver tips, tricks, best practices, and tools to help you on your journey to operational excellence.

The Unplanned Show, Ep. 22: CSOps at PagerDuty with Arturo Suarez Martin

Even with the best monitoring in the world, some customer-impacting issues still go undetected and are ultimately reported by customers. In this episode, we'll hear from PagerDuty's Senior Director of Global Support, Arturo Suarez Martin, about the journey that PagerDuty has been on to tighten feedback loops between Customer Support and Engineering and mitigate the risk of poor customer experiences.

Webinar: Engineering Productivity: Beyond the Metrics

In 2023 most engineering organizations have some way of measuring productivity. Metrics like story points and cycle time help us assess team-wide impact, while code coverage and commits tell us more about individual contributions. While we know these numbers don’t tell the whole story, we rarely hear about how to find the missing pieces. Or what to do next when we learn the culprit is poor testing practices versus bad design. What’s the plan for improvement? Where does it live, and who owns it?