IT industry experts from BT, Fujitsu, and Windstream discuss how organizations evolve to support automation and AIOps, how skillsets are changing, and securing buy-in for tomorrow's autonomous ITOps.

A brief introduction to Service Request Automation using the Kelverion Runbook Suite. The Kelverion Runbook Suite provides a cloud automation platform with a range of automation tools including; a rich graphical design experience, smart integrations, ready built solutions and the option of an easy to configure self-service automation portal.

A truly comprehensive Digital Experience Monitoring strategy requires monitoring from the perspective of the end user with an outside-in approach. Solutions that claim to offer DEM often use nodes placed in cloud providers to conduct synthetic monitoring tests, which doesn't emulate the flow of traffic from actual users. Learn how Catchpoint's DEM platform provides true observability data that ensures availability, reachability, performance, and reliability through proactive synthetic and real user monitoring.

Wanting to measure the latency of user requests, and know how long each microservice takes to return a response? In this episode of Stack Doctor, we’ll walk you through how to use OpenTelemetry for tracing, and how this tool shows how your requests traverse your service and how each service contributes to overall latency.

Learn how to leverage Citrix’ ICA/HDX protocols to troubleshoot remote worker performance issues by understanding the complex metrics delivered by ICA/HDX protocol and how ICA/HDX can be impacted by home office network conditions.

A security flaw in your organization can cause huge financial loss, credibility and litigation issues. Enabling patch management in your organization can help you fix and avoid the chance of any vulnerabilities in the future. OpsRamp's built-in patch management capabilities can provide a 24*7 availability of your infrastructure. OpsRamp supports patch management for two types of environments: Windows and Linux.

What's Kubernetes? A container orchestrator. Yes, but there is a lot more to it. Well implemented, Kubernetes can function as an infrastructure abstraction running across clouds and data centers, creating a single pool of resources. Allowing enterprises to untie themselves from infrastructure provider-specific technology stack and free development to use whichever tool fits their needs best, almost sounds like IT nirvana!

Defend against email-borne threats with email security software for MSPs. Learn more about SolarWinds Mail Assure's cloud-based email security solutions for MSPs.

Learn how leading game studio Bungie relies on BigPanda to help support the seamless operation of its iconic game universes including Destiny, Halo, Myth, Oni, and Marathon - and about the role BigPanda played in the recent launch of ShadowKeep.