In this video, our product experts will walk you through the latest enhancements we rolled out to make your ServiceDesk Plus experience even better. From learning how to apply security patches to exploring the enhancements we've made to the problems and solutions modules, watch this video to dive into what we have in store for you.

In this quick start guide, we will cover the basics of getting started as a team admin within PagerTree. Transcript: In this Team Admin QuickStart guide, we will explore the basics of team management in PagerTree. Team admins are responsible for managing teams within PagerTree. In the Team Page, admins can edit current teams, on-call schedules, and escalations policies. When editing teams They can assign and remove members as well as assign team admins.

There are several techniques and tricks when developers are tasked with optimizing their Apache Spark workloads, but most of them only fix a portion of the problem when it comes to price and performance. Watch this conversation between AWS Senior Partner Solution Architect Shashi Raina and Pepperdata Senior Solution Architect Kirk Lewis to understand the underlying myths of Apache Spark optimization, and how to ultimately fix the issue of wasted cloud resources and inflated costs.

Explore the reasons behind the decline in global channel M&A activity in 2023 and the increasing number of buyers compared to sellers in this conversation with Matt Takhar, Business Development Director at N-able. Takhar also delves into the factors driving M&A, such as the need for strategic fit and expansion into new markets. The conversation highlights two key models for structuring MSP acquisitions: the centralized model, where the acquired MSP is consolidated into the buyer's brand, and the decentralized model, where the acquired MSP retains its own brand but receives support from the buyer. The pros and cons of each model are discussed, along with the importance of due diligence for both buyers and sellers.

Join Jesús Espino, senior staff software engineer at Mattermost, as he walks us through what's new in Mattermost v9.8.

Grafana 11 is now GA! In this video, we do a deep dive exploring all of the new features for our operators.

In this video, our product experts unveil the latest enhancements and additions that can make your ServiceDesk Plus experience even better. From leveraging GenAI to optimize everyday tasks to streamlining SLA management with a couple of new enhancements, watch this video to get started with what we have in store for you.

Watch this video to learn what port exhaustion is, and how to diagnose and address it on your WhatsUp Gold server. Find more information on WhatsUp Gold: For all your Community news, technical content, and access to all things WhatsUp Gold check out our Community Hub. You'll also find our Forum for questions about our platform and sharing with other Community users.

It's four years into the decade, and ITSM leaders have battled several disruptions already such as remote and hybrid work, managing BYOD policies, and now, AI. In this webinar, Karen Ferris will highlight the top trends impacting ITSM in 2024 and beyond. She will explore how to best position teams and organizations to leverage such disruptions for success. Further, the people side of change has never been as important as it is today, so Karen, an expert in organizational change management (OCM) and service management, will discuss the need for OCM as an integral part of every ITSM endeavor.

In this quick start guide, we will cover the basics of getting started as an account admin within PagerTree. Transcript: In this QuickStart user guide, we will show you how to get started in PagerTree as an on-call team member. Account admins will need to add you as a user to your company's account, this requires your name and company email.