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Latest Videos

Enhanced problems and solutions modules and a few other updates - ServiceDesk Plus Premiere

In this video, our product experts will walk you through the latest enhancements we rolled out to make your ServiceDesk Plus experience even better. From learning how to apply security patches to exploring the enhancements we've made to the problems and solutions modules, watch this video to dive into what we have in store for you.

The State of M&A, and Centralized vs. Decentralized Acquisitions with Matt Takhar

Explore the reasons behind the decline in global channel M&A activity in 2023 and the increasing number of buyers compared to sellers in this conversation with Matt Takhar, Business Development Director at N-able. Takhar also delves into the factors driving M&A, such as the need for strategic fit and expansion into new markets. The conversation highlights two key models for structuring MSP acquisitions: the centralized model, where the acquired MSP is consolidated into the buyer's brand, and the decentralized model, where the acquired MSP retains its own brand but receives support from the buyer. The pros and cons of each model are discussed, along with the importance of due diligence for both buyers and sellers.

Accelerate incident investigations with Bits AI, Datadog's generative AI co-pilot

Learn how Datadog’s generative AI assistant, Bits AI, can help organizations accelerate incident investigations with auto-generated summarization to get you up to speed quickly, fetch information about past related events, update teams and statuses all through Slack.

Unlock Peace of Mind: Database Backup Strategy

Stop worrying about data loss and use NinjaOne Backup to help back up your databases! This webinar will showcase several strategies on how to backup common databases like SQL or QuickBooks using NinjaOne Backup – including what steps to take, the automation to utilize, and effective scheduling tactics.

How Thanos Almost Snapped $100,000 from our Infra Budget with S. Srivastava and P. Bedarkar

Join Shubham Srivastava and Pratik Bedarkar from @zenduty at Civo Navigate NA 24 as they delve into the intricacies of infrastructure management. Discover how they thwarted a potential financial catastrophe of $100,000 by employing Thanos for cost optimization and performance improvement. This insightful narrative not only sheds light on their triumphs but also illuminates the path for IT professionals grappling with similar hurdles.

Did You Know These 5 Myths for Apache Spark Optimization?

There are several techniques and tricks when developers are tasked with optimizing their Apache Spark workloads, but most of them only fix a portion of the problem when it comes to price and performance. Watch this conversation between AWS Senior Partner Solution Architect Shashi Raina and Pepperdata Senior Solution Architect Kirk Lewis to understand the underlying myths of Apache Spark optimization, and how to ultimately fix the issue of wasted cloud resources and inflated costs.