Operations | Monitoring | ITSM | DevOps | Cloud

Artificial intelligence has changed the landscape of technology, especially as we collect and analyze vast amounts of data. As AI workloads are distributed among compute nodes and across data centers, what problems are posed for traditional networking, and what solutions can we discover? This live discussion between Justin Ryburn, Field CTO at Kentik, and Phillip Gervasi, Director of Technical Evangelism at Kentik, dives deep into the current state of data center networking in the age of AI.

Are you ready to delve into the captivating world of helpdesks? Join us as we'll take you on a step-by-step exploration of helpdesks. Learn about their pivotal role in troubleshooting, their exceptional ability to predict and prevent issues, and how they pave the way for quick solutions and delighted customers.

ServiceDesk Plus is an IT service management software that helps organizations streamline their ticketing, and manage their IT efficiently, ensuring there's minimal downtime and top-notch IT service delivery. With advanced ITSM functionality and easy-to-use capabilities, ServiceDesk Plus helps IT support teams deliver world-class service to end users with reduced costs and complexity. More than 100,000 organizations across 185 countries trust ServiceDesk Plus to optimize IT service desk performance and achieve high end-user satisfaction.

Taken from our a full debrief on "Learning from incidents is not the goal", Chris walks through MTTR, the justifiable bad rap it has, and his thoughts on it as a measure.

In this video, Chris shares his thoughts on the difference between active learning: writing and sharing debriefs, meeting to walk through an incident, etc., and passive learning: running incidents in the open, dynamic collaboration, reviewing past incidents.

In this video, incident.io co-founder and CPO Chris Evans walks through his blog post "Learning from incidents is not the goal". We cover why he wrote this, his thoughts on the gap between theory and practice, and how people can really learn from incidents.

Join Ed Bailey and Perry Correll, The Observability Professor, for a comprehensive guide on observability architecture. They’ll walk through components, stakeholders, and tools for building a healthy observability practice.

The age old debate of Mono vs Multi-Repo is one we know all too well. While the idea of staying within one giant monorepo might sound nice, it's not always possible. But we've all daydreamed about the simplicity of one big codebase, a single branch to rule them all, and seamless builds, haven't we? 🌟 We get it.

Rotem Refael, Director of Engineering at Armo, delves deep into building a Secure by Design Pipeline using an open-source stack. Emphasizing the importance of the "Shift Left" strategy in the DevSecOps realm, she addresses the gaps in the traditional CI/CD pipeline and suggests comprehensive tools to address them. Rotem showcases the benefits of Kubescape, an open-source solution by Armo for Kubernetes security, and highlights the need for security gates throughout development.

When budgets are closely scrutinized you need to justify every investment, especially the long-term one which results aren’t visible overnight. Digital employee experience (DEX), though a strategic initiative, may prove challenging to push forward without a clear roadmap or measurement of every step. During this 30min webinar we tackle how to plan your DEX initiative, step-by-step. We’ll discuss a staggered approach that instantly helps your IT and security operations, whilst improving DEX in the long term.