Operations | Monitoring | ITSM | DevOps | Cloud

Here’s why Scout APM prevents Program Outages and supports your business with smooth operations We all know how we feel when there is a power outage. Think about that feeling for a user using your web application that is not working. Frustrating, huh? Well, the statistics out there are also swinging toward your defense. It was found that only 6% of customers using your application are willing to stay loyal to you after an outage, and 78% would just take the business elsewhere.

In today’s Digital Workplace, Managing Hardware assets efficiently is every IT team’s mandate. Despite the uptick in the adoption of virtualization in various client-side components including end users’ desktops, Their PHYSICAL DEVICE – still plays a significant role in the overall digital experience and their Productivity. However, when it comes to Managing and Upgrading these Devices, most organizations decide to replace the device based on their age.

Deploying software to support the work of an enterprise is an increasingly complex job that’s often referred to as ‘devops.’ When enterprise teams started using artificial intelligence (AI) algorithms to more efficiently and collaboratively run these operations, end users coined the term AIOps for these tasks.

Microsoft does a great job investing in its network, to the point where it has the second-largest reach of any business in the world. Tapping into that connectivity, and the partner telcos who help make it happen, is a big factor in getting the best Teams service quality available.

Like any piece of tech, sometimes things can go wrong on a Microsoft Teams call. But, as a business, you want to maintain productivity at all times, through a positive user experience, that isn’t impacted by drops in service. Having coverage when it comes to Teams might seem like a ‘nice to have’ but it’s actually a lot more than that when it comes to Microsoft Teams quality of service. You wouldn’t skip insurance, after all.