For companies of all sizes, the struggle to understand and improve digital employee experience (DEX) is nothing new. What is new, however, is the working landscape we’ve all been navigating since the pandemic—where remote work has become the norm, and where the employee experience has become almost exclusively digital. As a result, businesses have implemented significant strategic changes over the past several months.

David Paul is the Director of the IT Service Desk at TRC Companies, Inc.—a leading consulting, engineering, and construction management firm that provides technology-enabled solutions to the power, oil & gas, and environmental & infrastructure markets. David has over 25 years of IT service delivery and infrastructure experience, and he was one of the key figures to lead his company’s shift to remote work during the pandemic.

Needless to say, 2020 has been a year to remember. So it goes without saying that re:Invent 2020 will be unforgettable as well, but this time, in a good way. For starters, instead of hopping on a plane and spending four days in Las Vegas, we get three weeks of it from the comfort of our home offices. As usual, the event will be jam-packed with speakers, presentations, hands-on learning sessions. They’ll be helmed by experts in the cloud computing, DevOps, and the open source community.

We just launched our brand new monitoring dashboard to all clients, giving a modern new look & feel to Oh Dear! There are plenty of improvements under the hood, so let's dive right in.

Computer networks all around the world generate daily records of events occurring in their system. Some events are routine while others indicate potential security breaches or weak network health. Event log files consist of log information that can help organizations reduce their exposure against malware, intruders, damages and legal obligations.

A crucial step to having efficient DevOps consulting is by being completely transparent with data. By making monitoring data available to everyone in the value stream, everyone shares a common view of reality, which aids in communications, and demonstrates transparency which enhances trust.

In our last four blog posts, we have been sharing tips on eliminating DevOps monitoring challenges. In case you’ve missed them, make sure to catch up with our “Eliminating DevOps Monitoring Challenges” series. The next key point is to make sure you’re engaging the right people at the right time. This sounds obvious, but you’d be surprised how often it doesn’t happen.

Welcome to 2020: the year in which having a business simply can’t happen without having a website. And, in recent years, not just ANY website. Business owners must have THE website: an online virtual space that is so magnificently created and intuitive to use, not to mention flame up emotions we never knew existed that users simply can’t forget. But how do you achieve this in a world with SO MANY WEBSITES without having to spend weeks if not MONTHS creating it?

IT executives, operators, and administrators can quickly assess end-user availability and performance experience based on Microsoft 365 services’ critical data from end-to-end monitoring. This eases their day-to-day tasks by reliable reporting data, troubleshooting information, and end user experience for their Microsoft 365 services.