Citrix technologies are often used by remote employees or collaborators to access corporate applications and desktops. Citrix access is session oriented – a session is established at logon time and a connection between the client and the server/desktop being accessed is maintained for the duration of the session. User access to Citrix apps and desktops is highly interactive – mouse clicks, keystrokes, etc. all have to go from the client to the server/desktop to be processed.

OpsRamp’s recent survey found that 91% of IT operations teams were looking to increase spending with managed service providers (MSPs). The major reasons for working with MSPs to monitor and manage hybrid infrastructure were technical expertise (63%), security know-how (52%), and cost optimization (50%).

For a lot of Nexthink’s technical professionals, 2020 has been one of the most challenging and rewarding periods of their professional lives. Our customer base was impacted globally by COVID-19, and we were honored to be able to support them whenever and however we could, working closely to leverage their existing investment, as well as developing and distributing tailored services for those that needed them.

After working in enterprise IT for over 20 years, I’ve come to the realization that most departments suffer from the same underlying contradiction. By nature, we IT professionals are a logic-seeking, detail-oriented bunch. Much of our work can take months, if not years, of meticulous planning and research. We find comfort in gazing upon complex, multi-colored scrum boards and searching for answers to problems that any sane person would avoid.

Based on our interactions with buyers evaluating vendors in the AIOps market, much of what we’re hearing chimes with this quote - “What will AI allow us to automate? We'll be able to automate everything that we can describe. The problem is: it's not clear what we can describe.” Stephen Wolfram, computer scientist and physicist.

Certain changes in services or devices can often be misheeded; failure to recognize even subtle changes can later result in unpleasant consequences. Below we list several examples of such incidents; the checks described are rather lightweight and can be run frequently for critical network assets. The cases below assume that any change in current device’ state should be treated as security issue.

I wanted to better understand how COVID-19 has been developing in South America. As I’ve recently started playing with InfluxDB, the open source time series database, I created a dashboard of cases and deaths using InfluxData’s platform. I usually use InfluxDB, Chronograf, Grafana, Zabbix and other similar solutions to monitor services and systems. However, until this point, I hadn’t used them to process and visualize other kinds of data.

Most business verticals are now digitized. Consumers prefer online shopping, rather than going to a store. Within a few clicks, you can purchase any item of your choice and get it delivered to your doorstep. One of the key reasons for online businesses gaining popularity is their time-saving nature. So, the main goal of any website should be to deliver the best end-user experience.