Service level objectives are an important tool for maintaining application performance, ensuring a consistent customer experience, and setting expectations about service performance for both internal and external users. We are very pleased to announce the availability of a new monitor uptime and SLO widget that makes it simple to monitor the status of your SLOs and communicate that status to your teams, executives, or external customers.

Datadog’s new automated browser tests enable you to automate your user experience monitoring and ensure that your users can complete actions like signing up for a new account or adding items to a cart. Anyone on your team can record and automate multistep browser tests in minutes. Once you create a test, Datadog uses machine learning to detect changes to your application and automatically update your tests accordingly.

When your users are encountering errors or high latency in your application, drilling down to view the logs from a problematic request can reveal exactly what went wrong. By pulling together all the logs pertaining to a given request, you can see in rich detail how it was handled from beginning to end so you can quickly diagnose the issue.

Even in an era where container, serverless, and cloud-computing technologies garner considerable attention, many companies continue to run a sizeable share of their mission-critical applications on highly resilient, fault-tolerant systems such as IBM AIX on Power-series hardware. AIX, one of the most popular Unix-based operating systems, is trusted by large companies that process critical data such as medical health records and banking transactions.

“Citrix is slow” is one of the most common complaints Citrix admins hear on a daily basis. Somewhat ironically, Citrix itself is rarely the problem and the actual cause of the Citrix slow performance issues lies elsewhere. This can make troubleshooting “Citrix is slow” issues extraordinarily difficult to do.

Here's why AIOps, which combines big data, machine learning and visualization to deliver greater insights, should be on every enterprise's shopping list.

Today's resource managers and container orchestrators allow us to describe and deploy workloads in a consistent and repeatable fashion. So why are our workloads growing ever more complex?

Things don’t always go right. And when things do go astray, you need to save the day. Especially in a Citrix digital workspace environment, there are too many things that could go wrong and affect application/desktop session access. When your end users are in peril, you – the Citrix admin, engineer, architect, consultant – need to become a superhero and save them: Diagnose the cause of issues they are facing and triage them to ensure seamless and uninterrupted connectivity.

The March OpsRamp Platform update included the following: Improved Inference Context for Incident Management, New Cloud Monitoring Capabilities for AWS and Microsoft Azure Workloads, User Interface Updates

One of the most frustrating service calls you’ll receive is from a client experiencing a network performance issue. The issue could be caused by any number of different things and typically would require you jumping into your car and driving to the client site. The hours drag on while you manually trace wires and test ports to troubleshoot the issue. The longer it takes you to figure it out, the longer you’re interrupting your client’s business.