Operations | Monitoring | ITSM | DevOps | Cloud

In this episode of the Beyond the Horizon podcast, N-able’s Andrew Burton and Stefan Voss discuss the role of AI and machine learning in backup products for MSPs. They highlight the importance of technician efficiency and the need for tools that can help MSPs do more with less. They specifically focus on the addition of machine learning capabilities to recovery testing in COV and how it improves accuracy and efficiency. They also address concerns about AI adoption and emphasize the importance of responsible use and partnering with the right vendors.

Being a voice service provider is challenging. Many regional and rural service providers are constrained by legacy TDM networks that are expensive to maintain, are well into their late lifecycles, are becoming a burden to administer and manage due to resource shortages and therefore pose risks to their business vitality. Continuing changes are experienced with vendors and products that seemingly constantly enter and exit the market. Ribbon offers a comprehensive transformation portfolio tailored to regional and rural providers.

The top query from database administrators is: what is this database for, and why do I care? The life of a DBA is one of infinite gifts, even if those gifts are unwanted. If you've ever had an application owner drop a database in your lap, then this session is for you. Hear from professionals who have dealt with this problem time and time again. Spoiler alert: better tooling gives you and the application owner the insight they need to make informed decisions.