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The latest News and Information on Service Reliability Engineering and related technologies.

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Advanced Incident Management Strategies for Engineers

The business world is in constant flux, and the way we handle Incident Management (IM) needs to evolve alongside it. Incidents come in all priorities and urgencies, and while some can be addressed with any planning, others are simply unpredictable. That's why businesses can't afford to be caught off guard. The potential consequences of such incidents for businesses have never been greater. A single event can disrupt operations, damage reputations, and result in significant financial losses. Here's where modern and advanced Incident Management practices come into play.

The Reliability Stories You Won't Hear on LinkedIn

We had the pleasure of meeting Ponmani Palanisamy, a Staff Site Reliability Engineer at LinkedIn, at a recent SRE Meetup in Bangalore. Ponmani gave an insightful talk on "Improving data redundancy and rebalancing data in HDFS." We were captivated by his talk and eager to learn more about his experience in the reliability space. We talked about everything including his journey, experiences, and of course, his most memorable war room stories over a steady career of 17 years. Here's what he had to share.

Building a DevOps Culture in High-Growth Companies: A Leader's Blueprintment

Let's face it, running a high-growth company is exhilarating! You're constantly innovating, customer demand is soaring, and the future feels limitless. But with that growth comes a unique set of challenges you need to navigate to stay ahead of the curve. Let’s say, your development team is churning out new features at breakneck speed. That's fantastic! But can your operations team keep up with deploying them to production? What about potential bugs or security vulnerabilities?

Site Reliability Engineer (SRE) Interview Questions

In this article we will cover the top 25 SRE interview questions to help you prepare for you next SRE interview. As customer demand for reliable and high-performing services continues to grow, the role of Site Reliability Engineers (SRE’s) continues to grow in importance. Whether you are a seasoned SRE or a recent graduate preparing for an SRE interview, these questions will be invaluable for determining your level of expertise and understanding where you need to grow.

The Engineer's Roadmap to Building Resilient Systems in High Growth Environments

In the past, software development was all about hitting deadlines and budgets. But times have changed. Today, users expect flawless, 24/7 experiences that drive business value. That's why building reliable and resilient systems is no longer a luxury - it's a necessity.

KPI vs. SLA: Important Metrics in Incident Management

Organizations prioritize Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to achieve optimal performance. However, understanding the differences between KPIs and SLAs can be challenging. In this blog, we discuss everything about Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and the key differences between KPIs vs SLAs.

Website content monitoring: Essential tool for marketers and SREs

In the bustling marketplace of the internet, your website is your meticulously curated storefront. It's where you present your products or services to potential customers and aim to make a lasting impression. Just like any well-stocked shop, constant upkeep is essential. Empty shelves, dusty displays, and expired products can send shoppers scurrying straight to your competitors.

Maximizing ROI: The Value of an Incident Response Platform Measured in Metrics

Organizations are constantly challenged by the threat of IT incidents, cyberattacks and breaches. Incidents such as data breaches, malware infections, and system outages can have devastating consequences for businesses, including financial losses, reputational damage, and legal liabilities. In response to these threats, many organizations are turning to incident response platforms to streamline their incident management processes and enhance their cybersecurity posture.

Complete Handbook of OpenTelemetry Metrics

You have probably heard of OpenTelemetry in the context of traces. But did you know OpenTelemetry also supports metrics with a comprehensive, forward-looking data model and SDKs? When it comes to metrics, one thinks of Prometheus, but Otel metrics provide exciting ideas such as cumulative deltas, exponential histograms, and more! This talk will demystify everything about Otel Metrics, from the data model to APIs to how to get started. We will cover the differences between Otel Metrics and Prometheus and explain the reasons why people get excited about using Otel Metrics.