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The latest News and Information on Service Reliability Engineering and related technologies.

datadog

Pinpoint performance issues in downstream services with the Dependency Map Navigator

Jul 21, 2023 By Scott Richardson In Datadog

Visibility into the upstream and downstream dependencies of your services is key to maintaining a performant microservices environment. Application developers and SREs rely on this visibility to quickly trace issues back to the source, which is essential during incidents—when time is of the essence—throughout day-to-day operations, and as systems evolve and scale.

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squadcast

Enhanced Incident Response: Maximizing Microsoft Teams with Squadcast

Jul 20, 2023 By Abhishek Sony In Squadcast
Off late more and more businesses are relying on ChatOps tools like Microsoft Teams for a range of functions beyond simple communication. Incident management is no exception to this growing trend. However, Microsoft Teams alone may not possess all the necessary capabilities to efficiently perform these functions. To bridge this gap, integration with core applications becomes necessary.
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blameless

Mastering Zero Trust - Pillars for Security

Jul 20, 2023 By Emily Arnott In Blameless
Zero Trust is a heightened security measure that blocks people and devices from accessing company data by default, only allowing access to those who prove they require it. Zero Trust assumes restricted access to company resources by all: Anyone or anything accessing company resources requires verification each time the system is accessed. There are no options to “trust this device next time” or “save password for next time”.
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blameless

Templates for Automating Incident Response

Jul 20, 2023 By Emily Arnott In Blameless
A security incident is the last thing any DevOps lead wants to see. Along with the vast number of protocols required to overcome an incident, there’s a hefty amount of paperwork to complete. Security incidents can even lead to legal repercussions, if personal data is leaked. Incident response templates offer insight into: An incident response plan template drastically reduces the time and effort spent dealing with incident reports.
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blameless

Unveiling Multibot, the "glue" for enterprise workflows

Jul 19, 2023 By Alex Greer In Blameless
How are you delivering Slack incident management workflows that serve the many teams across your enterprise? How are you addressing the differences in their use cases, access needs, isolation needs, and tech stacks, all while enabling everyone to collaborate? These are challenging questions to answer. To effectively do so, you have a host of conditions to support at the team and company-wide levels: ‍ Team ‍ Company-wide ‍
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Take back control of your Monitoring

Jul 18, 2023 By Last9 In Last9
The challenges in the monitoring world are known widely. We all know about these problems, what they are, and why they are important. While each one of the problems has its own solution, it all boils down to one thing – COST. How do we balance the tradeoffs without worrying about the huge costs of solving these challenges? For high-precision monitoring and observability, you need efficient and high-precision control levers. Take back control of your Monitoring with Levitate - a managed time series data warehouse.
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zenduty

8 Tips to incorporate the voice of the customer in your story grooming/sprint planning

Jul 18, 2023 By Anjali Udasi In Zenduty

Creating successful products and projects goes beyond just great ideas and flexible processes. It's about truly understanding and listening to your customers.Attentively listening to their wants and needs unlocks invaluable insights that can revolutionize your story planning and project execution. In this blog, we'll look at easy but powerful tips to use the customer's input during story planning.

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