Operations | Monitoring | ITSM | DevOps | Cloud

Doubling Down: What It's Like Contributing to Open Source at Logz.io

Logz.io has always prided itself as a company pushing the use of open source tech. As we have moved to expand our reach with metrics and traces over the past year and a half, we have doubled down on our own contributions to the community. With (distributed) traces in particular, we have been able to forge ahead. Our relationship with the teams at Jaeger and OpenTelemetry have really blossomed (and we are kind of proud to have supported the latter in the run-up to the OpenTelemetry v1.0 release).

Halp Conversational Ticketing for Slack

Workplace communication is shifting from email to messaging within communication platforms like Slack. With this shift, internal employees are becoming accustomed to requesting help or information using the platform where they’re already working. Adopting yet another tool causes overhead, increased context switching, and room for information loss. Halp offers employees a way to request service or ask for help directly from the tools they’re already using.

How to Monitor Microsoft SharePoint Online Performance

In this video, we’ll cover the basics of getting started with Exoprise CloudReady and how to set up your first sensor to monitor Microsoft 365 SharePoint from your own locations or behind the firewall. You will learn how to quickly install the management client, add a private site, deploy a SharePoint sensor and visualize the data in the CloudReady platform all in under 5 minutes. CloudReady supports deploying private sensors behind your firewall or public sensors in the cloud for synthetic transaction monitoring. Service watch, on the other hand, can be deployed for real user monitoring of remote user issues.

Do You Work In A Shared Services Team? Here's How You Make Work Easier

Shared services teams are often challenged with supporting many individuals within a company. Less resources, e-mail, shared inboxes, and disconnected systems are all issues these teams face. How can this be solved to make work more efficient, save time, and save money? StartingPoint is a simple SaaS customer operations and experience platform that helps organizations manage on-boarding, project management, service and helpdesk support, and task and team management in one unified solution. StartingPoint can be deployed and customized within one hour and no actions take more than 5 clicks.

How Mattermost approaches accessibility for the visually impaired

Mattermost is dedicated to providing effective solutions that can be utilized by as many people as possible. Accessibility is central to our core belief that chat should be simple, intuitive, and functional. For users who are visually impaired, elements such as predictable navigation are not just nice to have, but altogether necessary.