Operations | Monitoring | ITSM | DevOps | Cloud

The goal of authentication is to confirm that the person attempting to access a resource is actually who they say they are. As you can imagine, there are many different ways to handle authentication, and some of the most popular methods include multi-factor authentication (MFA) and Single Sign On (SSO). However, these methods just skim the surface of the underlying technical complications. In order to implement an authentication method, a business must first establish an authentication protocol.

Quality control and observability of your platform are critical for any customer-facing application. Businesses need to understand their user’s experience in every step of the app or webpage. User engagement can often depend on how well your platform functions, and responding quickly to problems can make a big difference in your application’s success. AWS Canaries can help companies simulate and understand the user experience.

Getting a good grasp on your application, especially when it is distributed across multiple clouds, kubernetes clusters and serverless functions is not an easy fit.

All companies are going through some form of cloud adoption - whether cloud migration for the first time, hybrid cloud adoption, or extending cloud-native with newer microservice architecture. But, according to a recent survey by Aptum*, only 39% of companies are completely satisfied with their current rate of digital transformation. Cloud adoption projects create a continuous state of change for engineering teams juggling to keep things up and running while limiting the impact on customers.

Despite everyone’s best efforts, network failures happen. And when downtime means lost productivity, fast troubleshooting becomes an integral part of IT operations. So with the addition of OID (object identifier) monitoring history, Auvik providing users an archive for troubleshooting, analysis, and planning. When it comes to managing network issues, diagnosing the root cause is the first step. And often, there’s a gap between when an incident occurs, and when it’s reported.

Choosing the right IT service management (ITSM) software for your company is crucial since it directly impacts your end-to-end IT service delivery. And, if you’re a start-up, you need to be especially cautious about the software you use. If you choose the wrong IT helpdesk software that doesn’t match your organization’s requirements, you might waste time, money, and resources.

If the spreadsheet was the essential application for accounting and massification of personal computers, MS Windows® operating system was the graphical interface that turned work into something more pleasant and paved the way for web browsers for the Internet as we know it today. Today, in Pandora FMS blog, we discuss.