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ManageEngine ServiceDesk Plus awarded SERVIEW CERTIFIEDTOOL Seal of Quality for 13 ITIL 4 practices

We are delighted to announce that ServiceDesk Plus, our IT service management (ITSM) platform, has received certification for 13 ITIL 4 practices from SERVIEW GmbH, a leading IT management consulting, training and certification firm. SERVIEW is an independent management consultancy that makes solutions comparable and specializes in maximizing the performance of service organizations utilizing world-renowned best management practices.

We're delighted to announce that ManageEngine has been named a Technology Leader in the SPARK Matrix: IT Service Management Tools, 2022 report

ManageEngine’s flagship ITSM platform, ServiceDesk Plus, has been named a Technology Leader in the latest SPARK Matrix: IT Service Management Tools report. This recognition reaffirms our efforts to make ServiceDesk Plus a capable ITSM platform that helps enterprises manage and deliver IT and business services.

Elastic Common Schema and OpenTelemetry - A path to better observability and security with no vendor lock-in

At KubeCon Europe, it was announced that Elastic Common Schema (ECS) has been accepted by OpenTelemetry (OTel) as a contribution to the project. The goal is to achieve convergence of ECS and OpenTelemetry’s Semantic Conventions (SemConv) into a single open schema that is maintained by OpenTelemetry. This FAQ details Elastic’s contribution of Elastic Common Schema to OpenTelemetry, how it will help drive the industry to a common schema, and its impact on observability and security.

Alarm Notification Software: SIGNL4 is test winner

The renowned German manufacturing magazine “Factory Innovation” recently conducted a comprehensive practical test on four leading alarm notification software for industrial manufacturing in their latest issue (01/23). The four alarming systems that were evaluated include: the Alarm Control Center from Alarm IT Factory (a spin-off of Siemens AG), ALERT 4.0 from Micromedia, the Alarm and Information Portal (AIP) from VIDEC, and SIGNL4 from Derdack.

Pandora FMS recognized for its excellence in 79 Top 10 reports and 10 G2 grid reports

Here we are again, there you go, efforts and perseverance bear sweet fruit sooner or later. Pandora FMS, leader in monitoring software, does it ring a bell? It has been recognized for its excellence in 79 top 10 reports and 10 G2 reports, one of the main software review platforms in the world.

Announcing: Time-Based, Revocable, Leased - Dynamic Access Credentials for InfluxDB

Today we’re excited to announce the InfluxDB add-on for Ockam Orchestrator. Through the use of the add-on, customers that are using InfluxDB Cloud can use Ockam to improve their security posture by automatically granting uniquely identifiable, least privilege, time-limited credentials for any client that needs to connect to InfluxDB Cloud.

Announcing support for monitoring AWS Lambda Function URLs with Datadog

AWS Lambda Function URLs make it even easier to create AWS Lambda functions that can be accessed and triggered by using HTTP/S requests, which is key for building serverless applications that are connected to and invoked from the web. Now you can generate a URL in one click that points to a specified Lambda function. Then, any HTTP/S request that a Function URL receives will trigger the Lambda function it’s assigned to.

Sysdig Validated as AWS CloudOps Competency Launch Partner

This week AWS unveiled its new Cloud Operations Competency–aka the CloudOps Competency–designed to recognize qualified partners who help cloud customers build and manage hybrid cloud environments securely and efficiently. Sysdig is a launch partner and is now validated for the AWS CloudOps Competency in Compliance and Auditing, as well as Monitoring and Observability categories.