Operations | Monitoring | ITSM | DevOps | Cloud

Ribbon Connect for Operator Connect

The Fastest Way to Enable Microsoft Operator Connect Operator Connect uses an API-centric integration model to enable service providers (operators) to deliver telecom services to Microsoft Teams customers. Ribbon Connect for Operator Connect takes the complexity out of that integration process, it accelerates time to market and eliminates the need for providers to initiate significant IT programs. Ribbon Connect also provides web portals and automated workflows that make it easier for businesses to get engaged with a provider and deploy telecom services.

Keeping the lights on - The ITSM challenges conquered by the UK's national healthcare

Learn how the IT services team for National Health Service (NHS) Digital navigated smoothly through several disruptions caused by the COVID-19 pandemic. Attend this webinar to understand the takeaways of NHS Digital's experience through the pandemic.

Out Of Office Monitoring Tips for the End of Summer

Employees are returning from vacation, the weather is (finally) cooling down and summer is coming to a close. It can feel a bit overwhelming returning to work and getting back into the swing of things. When it comes to website monitoring, there are simple steps you can take to make sure your transition is as smooth as possible. Take advantage of a few ounces of pre-vacation prevention to save on pounds of post-holiday cure.

Why ITOps should care about monitoring application performance

Managing application performance has evolved –requiring ITOps teams to become more involved in understanding application performance and users of APM solutions. Keeping an eye on what affects business outcomes has expanded outside the infrastructure to include the users dependent on applications. Modern ITOps teams can no longer ignore the application performance, status, user experience, and overall health of the application alongside the supporting infrastructure.

OpsLogix SCOM Connector for Microsoft Teams: Major New Updates Released!

Since the release of our SCOM Connector for Microsoft Teams, we've been blown away by the positive feedback and uptake from customers. The connector has allowed businesses to connect their Operations Manager environment with Microsoft Teams, giving them a single pane of glass view and anywhere access to their IT operations. We're happy to announce that we've just released a new version of the connector, which introduces some significant updates to the functionality!

A Comprehensive Guide to Workflow Integration

Each step in a given workflow triggers another task in the process until you get to the desired result. When it comes to workplace processes such as a trouble ticket, these usually incorporate many steps, multiple applications, and routing to multiple engineers. These multifaceted and time-consuming steps are complex and rely on individuals, and they can be gated by the only people who have the “how to" knowledge.

High Scale Postman Load Testing for Kubernetes

In this Postman load testing tutorial, you’ll learn how to run a large scale load test in Kubernetes using your existing Postman collections. Because HTTP services don’t have a graphical user interface, it’s common to build collections of requests using Postman during the development process. These collections are useful for running quick functionality tests as you develop each endpoint.

How to: Deadman Check to Alert on Service Outage

Whether you’re using InfluxDB to record massive amounts of historical stock market data to analyze the current economic trends or simply to monitor the number of times the lights in your smart home turn on and off to cut down on wasted electricity, a sudden shock or delay in the flow of incoming data can be detrimental to your operation in the majority of scenarios.

Anomaly Detection and AIOps - Your On-Call Assistant for Intelligent Alerting and Root Cause Analysis

In this blog, we examine how anomaly detection helps by setting up healthy alerts and providing efficient root cause analysis. Anomaly detection, part of AIOps, guides your attention to the places and times where remarkable things occurred. It reduces information overload, thereby speeding up RCA investigation.