This is Opsgenie’s first Summit as an official part of the Atlassian team, and there are lots of exciting announcements and product enhancements to share. Post-acquisition, our goal continues to be empowering Dev, IT, and Ops teams to rapidly respond to, resolve, and learn from incidents, and these features were born from that mission.

Business innovators are embracing the Internet of Things (IoT) to reinvent and enhance the customer experience, improve operational efficiency, and develop new business models. But the IoT brings a host of new IT challenges.

Last month was busy with several key product updates, events and webinars. OpsRamp EMEA controlled the chaos in Europe with our presence in Cloud Expo Europe London, while the US demonstrated OpsRamp’s bi-directional ServiceNow integration with a webinar, and 451 Research’s latest report recognized the company’s innovations in hybrid cloud management. Here’s a quick snapshot of the news milestones that made the month of March.

Dealing with IT outages and downtime is one of the biggest technical challenges of the modern era, costing North American businesses an estimated $700 billion per year. Today's world of interconnected cloud services and microservice architectures has created infinitely more opportunities for something to go wrong and disrupt service. When that happens, there's an urgent need to alert the right people or teams to fix things.