Operations | Monitoring | ITSM | DevOps | Cloud

Victoria University is a world-renowned educational institution based in Melbourne, Australia. The public research university has several campuses comprised of six academic colleges, six research institutes, seven research centers, and a polytechnic institution. It provides courses in higher education and technical training. The IT staff at Victoria University chose OpManager to monitor its IT infrastructure and enhance its network performance.

Today we will look at monitoring Hashicorp’s Nomad platform using a combination of Prometheus and Grafana. But first, a quick recap of all 3 tools.

In today's complex, multi-cloud environments, IT and engineering teams are under increasing pressure to respond to errors affecting their entire system. Therefore, IT operations, DevOps, and SRE teams are all striving to gain complete observability across these increasingly complex and diverse computing environments. But what exactly does observability mean?

Regardless if you work for a large enterprise or a small organization, sustainability is an ITSM trend that you need to be aware of. There are plenty of sustainability initiatives for businesses that have been flourishing for quite some time now, so it’s time to catch up. But first of all, you might be wondering how is this important to you in an IT service management (ITSM) role. And that would be a valid question. Of course, sustainability is bigger than the ITSM or IT space.

The world is getting back to normal… I attended my first conference after three years of almost no travel and Gartner did not disappoint. The Gartner IT Symposium//Xpo™* drew thousands of attendees to Orlando, Florida from around the globe and I think everyone was as excited (and - a bit - nervous) as I was to be back together again. As Gartner does annually, they identified Top Strategic Technology Trends for 2023.

From harmful malware attacks to data breaches, there are many problems that will arise if you don’t manage your endpoints. As a matter of fact, a report on endpoint security by Expert Insights states, “68% of organizations have experienced one or more endpoint attacks that successfully compromised data and/or their IT infrastructure.” Protect your organization from threats by learning more about and implementing endpoint security management.