Operations | Monitoring | ITSM | DevOps | Cloud

CDK Global: A Cold-Hearted Reminder of Why Patch Management Matters

A few weeks ago, CDK Global, a software provider with 15,000 North American car dealership customers, faced back-to-back cyberattacks, effectively taking down scheduling, records, and more for their thousands of customers for days. The CDK Global attack is also the latest cyber incident to spur larger industry-wide conversations around the supply chain risks posed by increasingly ruthless and aggressive bad actors.

Enhancing Transparency in Incident Management with SIGNL4

Effective incident management is crucial for businesses to maintain smooth operations and customer satisfaction. However, ensuring transparency throughout the incident resolution process can be challenging. This is where SIGNL4 steps in, offering a comprehensive solution that enhances transparency at every step of incident handling.

MarketBuilder Office Hours: Master MSP Security Pricing

Pricing your security programs can be a complex challenge, and we understand it's a top concern for many MSPs. That's why we're excited to offer you an exclusive opportunity to get insights from the best in the field. Listen in as Stefanie Hammond, our Sales and Marketing Head Nerd, and Chris Massey, leader of our Business Transformation program, guide you through the intricacies of pricing security services.

Install The Splunk Distribution of OTel Collector in K8s with Helm

In this video, I’ll show you how to install the Splunk Distribution of the OTel Collector using a Helm Chart. We’ll walk through constructing the necessary Helm commands using the K8s Integration Wizard in Splunk Observability Cloud, and then deploy the collector to a cluster. We’ll then verify that the cluster and its services are being monitored in Observability Cloud’s Kubernetes Navigators, and then briefly walk through the values.yaml file of the Helm chart as well as the Otel Collector’s configuration.

25 Best Incident Management Software and Communication Platforms 2024

In 2024, only 45% of companies have an incident response plan in place. If your organization is among the 55% without one, it’s crucial to change that. Service outages are inevitable. Cyberattacks and information security threats are more prevalent than ever. So having the right incident management software can be a game-changer for your organization, helping you respond swiftly and effectively when issues arise. The challenge, however, lies in selecting the right incident management solution.