Operations | Monitoring | ITSM | DevOps | Cloud

Rappi Relies on Splunk Observability Cloud to Meet its 30-Minute Guarantee

Hear from Rappi’s EVP Engineering, Alejandro Comisario about how as one of the largest technology startups in Latin America, the on-demand delivery service relies on the Splunk Observability Cloud for real-time, end-to-end visibility across its complex backend system of 1k+ microservices. Since COVID-19 Rappi has grown 300%, relying on Splunk’s real-time observability to eliminate app issues for customers and stay on top of its infrastructure, applications, and overall business. With Splunk APM, Rappi now has in-depth insights into service behavior and directed troubleshooting, bringing developers’ mean-time-to-resolution (MTTR) down by 90+%.

Datadog on Security and Compliance

At Datadog, customer trust and data security are of the utmost importance. As a high growth company, navigating the tradeoffs of security and development agility are especially critical. Our customers expect us to continually improve our platform, while providing a compliant, secure environment for their most critical data. Balance is key to rolling out features rapidly and keeping systems secure.

3 Key Features Every Service Desk Needs

Modern enterprises must work to ensure their organization is focused on making employees feel heard and valued, and a key way to do this is through strong IT service management. We’ve said it before, but it bears repeating—today’s employees expect a similar service experience in the workplace that they encounter in their daily lives.

Creating a Business Process and adding it to Dashboard

In this blogpost I will introduce, how to create a business process from monitored hosts and services and how to add them to dashboards. Business Process module is an interesting module in Icinga Web 2. It allows you to visualise and monitor hierarchical business processes based on any or all objects monitored by Icinga. We can create custom business process and trigger notifications at process or sub-process level.

Adding free and open Elastic APM as part of your Elastic Observability deployment

In a recent post we showed you how to get started with the free and open tier of Elastic Observability. Today we'll walk through what you need to do to expand your deployment so you can start gathering metrics from application performance monitoring (APM), or "tracing" data in your observability cluster, for free.

Perspectives from the federal public sector: Enable mission success with Elastic

After a year of accelerated change in the federal industry, the Federal Public Sector event focused on the progress you’ve made, the trends demanding your attention, and the Elastic capabilities that continue to guide federal agencies, offices, and departments towards a search-enabled future. With a theme of Accelerate the mission.