Operations | Monitoring | ITSM | DevOps | Cloud

As with any service in the cloud – particularly Microsoft 365 – it’s difficult to determine where along the path from user to Microsoft service lies the source of a service delivery problem. Without visibility into the entire spectrum of possible root causes – from endpoint to Microsoft cloud service – it’s nearly impossible to respond and potentially remediate the issue.

Modern applications are changing, and traditional testing practices are no longer up to the task. Learn more about the changing landscape of QA and how Chaos Engineering provides the necessary framework for testing modern applications.

A cloud-first strategy can feel like a big jump from traditional setups. One of the benefits of a hybrid or on-premises strategy is you feel like you’re in control. You and your team know where your critical servers live. You can touch them. Your team understands your security processes, and you can easily verify security personnel follow them. Those are all significant benefits. However, a growing number of software teams are choosing to move to cloud-first strategies.

If you’re already using or planning to use AWS Lambda to run code without provisioning or managing servers, you’ll want to monitor your serverless applications with the new SolarWinds® AppOptics™ Lambda forwarder and APM agents. If you’re not using AWS Lambda, here’s what you need to know—it’s an event-driven, serverless computing platform by Amazon Web Services.

We asked in a recent poll which popular TV show your IT team resembles the most. Big Brother came out on top, with almost 40% of respondents saying that their incident resolution process most resembled this show. Would you compare your incident management process to an episode of Big Brother? If so, it's likely that your IT environment is highly monitored, but incidents still seem to slip through the cracks.

The path between two clouds ought to be a speedy two-way street. That’s the DevOps pipeline principle behind the JFrog Artifactory App for Jira, which forges a traceable link between your issues in Jira Cloud and your builds in Artifactory on the JFrog DevOps Platform for cloud. Once the app for Jira has been installed you can: The JFrog Artifactory app, now available in Atlassian Marketplace, currently works with JFrog Platform cloud accounts and Atlassian cloud accounts.

Hey, here’s some exciting news worth sharing near and far. Ivanti/MobileIron has been named to the Leaders Category of the IDC MarketScape: Worldwide UEM Software 2021 Vendor Assessment (doc #US46957820, January 2021) report. This follows on the heels of Gartner placing Ivanti as a Leader in the Gartner Magic Quadrant for IT Service Management Tools in October 2020.