Operations | Monitoring | ITSM | DevOps | Cloud

OnPage Incident Management - Perfect for ITOps, Clinical and Crisis Communication

Consolidate IT alerts on to one platform. Access time stamped alerts with relevant information. Manage incident responders and stakeholders through secure messaging, live ticket updates and postmortem reporting. Rock-solid reliability. Clinical Communications Platform Connect healthcare personnel through HIPAA compliant messaging and alerts. Manage on-call shifts and automate alerts. Real-Time Call Routing connects patients to caregivers.

Amazon CloudWatch Integration

An OnPage high-priority, mobile alert is triggered when CloudWatch detects an anomaly. OnPage notifies the right person using alerting policies, routing rules and on-call schedules. The integration minimizes the time it takes to identify and respond to incidents occurring in AWS resources or applications. About OnPage Organizations large and small, are adopting OnPage's intelligent alerting solution, ensuring that encrypted, secure critical incident notifications are NEVER missed and are always delivered to the right person at the right time.

Top Three API Tips For Network Automation

APIs represent the new frontier for CTOs - offering limitless potential to orchestrate and automate applications, services and networks. In our recent webinar, PCCW Global’s CTO Paul Gampe and AVP of New Technologies Shahar Steiff looked at some of the opportunities and challenges that APIs are presenting for CTOs with the automation of networks. Here we share three of their top tips.

IT Life Hacks for Monitoring

Of all the different sets of hacks IT pros pick up, monitoring may be the most wide-ranging area and therefore the hardest to nail down in a single blog. After all, how many network hack techniques are equally valid here? And therein lies the actual secret—the IT life hacks collected by monitoring experts have little to do with a specific technology or silo and much more to do with the philosophy and discipline of monitoring itself.

COVID-19 Pushes Schools to Their Limit, and the Cloud Shows Its Worth

For educators, students, and parents, the impact of the COVID-19 pandemic on learning has been profound. Thousands of schools across the U.S. closed their doors this spring and made the shift to distance learning. It’s a model many weren’t prepared for. And with schools in full swing and the pandemic continuing, educators, administrators, school staff, and school district boards struggle with the right path forward.

6 Tips to Enhance Java Application Performance by Tuning JDBC Database Access Mechanisms

While tuning the performance of your application at the code level or sizing the JVM appropriately are important for enhancing performance, it is equally important to look at how to tune accesses to the backend database. After all, response time for a web request is dependent on the processing time in the Java application tier as well as the query processing time in the database tier.

"Catchpoint is the Gold Standard for Customer Success and Support" - Gartner Peer Insights 2020

Last month, Catchpoint was named a Customers’ Choice in the Gartner Peer Insights ‘Voice of the Customer’: Network Performance Monitoring & Diagnostics category. Not only were our product capabilities highlighted in the anonymous set of reviews from our customers, but we were delighted to see our entire customer support team recognized for their round-the-clock assistance and the lengths they go to in order to ensure outstanding service.