Operations | Monitoring | ITSM | DevOps | Cloud

Highlights from KubeCon + CloudNativeCon 2020

CNCF’s KubeCon + CloudNativeCon is the most important event for Kubernetes adopters and technologists. The first KubeCon, which took place in San Francisco in November 2015, gathered around 500 developers and early adopters to discuss the technology and its future. Its 2020 North America edition marked its fifth anniversary and had 25,000 registrants.

Scaling for Cyber Season: A Monitoring Guide Beyond Black Friday

While Black Friday has, in recent years, bled into Cyber Monday; for the 2020 season we’re not focussed on an advertised day or two of deals. Instead, we’re suggesting that you batten down the hatches and scale up your monitoring for ‘Cyber Season’ because physical retail locations closing for major sale days is just the first wave.

ITIL Incident Management: Taking a Structured Approach to Incident Resolution

Business continuity has become a key priority for most management teams and their IT associates. Every single minute lost in downtime can result in potentially bloated overheads and reduced revenues. That said and done, no matter how well-engineered the network is, there will be some issues and problems in its due course of operations. ITIL broadly defines an incident as an unplanned incident that interrupts a service or has the potential to interrupt service if not addressed immediately.

Step By Step Guide - Measuring ROI of Your IT Tools

There is no argument about the fact that having a robust IT infrastructure is crucial for any business. Having said that, it is also important to understand the cost versus benefit ratio of your IT tools to determine whether they are delivering an adequate return on investment or need further optimization to be more efficient. This allows businesses to ensure their IT budgeting is on point and they are not under or over resourced when it comes to investing in IT tools.