Operations | Monitoring | ITSM | DevOps | Cloud

Data Privacy Day is an international event observed on Jan. 28 in the United States, Canada, Nigeria, Israel, and 47 European countries. It’s a time to raise awareness about data protection best practices. At ServiceNow, one day is not enough to focus on data privacy. We prioritize protecting personally identifiable information (PII) for organizations and individuals every day of the year. One of the best ways to do that is through data anonymization.

Did you know that Google Search changes how it works about 12 times daily? For example, the internet search giant made about 4,500 changes to Search in 2020 alone. Those changes involved running more than 600,000 tests. Most of us can barely tell how often Google updates because the modifications are subtle. But we can tell that something keeps improving. Many other leading tech solutions do the same, from your tiniest mobile app to big ol’ Apple products.

Microsoft Windows, one of the world’s most popular operating systems, has declared that support for Windows 7 - 8/8.1 operating systems will come to an end. In the next few weeks, this update will drive significant changes for both IT professionals and MSPs. Mark January 10th, 2023 in your calendars because that’s when the era of Windows 7, 8, and 8.1 will come to a close.

The increasing complexity of modern websites and web applications means that a dependency on Application Programming Interfaces—or APIs—is unavoidable. APIs are used throughout software to define interactions between different software applications. They are also indispensable to businesses as they enable them to develop applications that can scale and provide a wealth of services without the need to build every software or server component from scratch.

Kubernetes makes it easier for businesses to automate software deployment and manage applications in the cloud at scale. However, if you’ve ever deployed a cloud native app, you know how difficult it can be to keep it healthy and predictable. DevOps teams and SREs often use distributed tracing to get the insights they need to learn about application health and performance.