Operations | Monitoring | ITSM | DevOps | Cloud

5 open source projects to contribute to in 2023 | Open Source Matters

Welcome to Open Source Matters, where we cover the latest developments in open source technology. In this special edition, we’re covering 5 open source projects you should consider contributing to in 2023. I’m your host, Ben Lloyd Pearson — now, in no particular order, let’s dive in!

Microsoft Calling Plans for Teams Explained

You need ways to bring your distributed teams together. That’ll be one of the reasons that you chose Microsoft Teams. It’s a brilliant comms and collaboration platform for connecting your people. But, when it comes to classic telephony, does it stand up to the competition? Basically, yes. And here’s how. To be able to use Teams for traditional corporate telephony, businesses must link their Microsoft Phone System to a virtual PBX hosted by Microsoft in the cloud.

How communication can make or break your incidents - incident.fm

In this episode, Pete and Lisa discuss why great communication is essential to the success of any incident management process. From keeping your wider team in the loop to minimise disruption, to using customer communication to strengthen your brand when things go wrong, the team share their experiences and top tips for having a transparent incident communication culture.

WSL and Ubuntu: 2022 year in review

In 2022, Windows Subsystem for Linux (WSL) exploded in popularity, with millions of users taking advantage of the ability to develop, create and administrate inside a native Linux environment deeply integrated with Windows. This is thanks in large part to continued investment from Microsoft, consistently rolling out new features and updates for the platform on both Windows 10 and Windows 11.

3 Types of Access Control: IT Security Models Explained

If you watched Mission Impossible: Rogue Nation, you probably remember the infamous Gait Analysis access control system. After the agent passes the main gate, enters the elevator with fingerprint recognition, and opens three unique-combination locks, he goes through a camera-based system that recognizes how he walks, talks, and moves his face.

PagerTree Broadcasts

PagerTree broadcasts are a great way to send mass messages to multiple teams or users (think of an all hands on deck situation). When using the broadcasts feature you can send one way messages and optionally request a response. PagerTree intelligent on-call alert routing gives teams flexible schedules, escalations, & reliable notifications via email, SMS, voice, chatbots, & smartphone app.