Operations | Monitoring | ITSM | DevOps | Cloud

In my position, I get to work with a wide variety of organizations that each have a different level of monitoring maturity. But I’ve noticed an emerging pattern that I’ll call the ‘Critical Service Offering’ or ‘Executive Level Status’ dashboard. At their most basic level, these dashboards should communicate the current health of the application, provide some historical context and, most importantly, not be tied to infrastructure monitoring.

Did you know that retaining a customer is five times cheaper than acquiring a new one? Customer satisfaction is extremely vital to business success. Your business strategy for the year 2021 probably includes generating more leads, but it should also include retaining your current customers. According to the World Bank, the 2020 recession has been one of the worst since the Great Depression, which was a decade-long economic slowdown.

Kubernetes work queues are a great way to manage the prioritization and execution of long-running or expensive menial tasks. DigitalOcean managed Kubernetes services makes deploying a work queue straightforward. But what happens when your work queues don’t operate the way you expect? SolarWinds® Papertrail™ advanced log management complements the monitoring tools provided by DigitalOcean and simplifies both the debugging and root cause analysis process.

Microsoft Internet Information Services (IIS, formerly known as Internet Information Server) is an extensible web server software created by Microsoft for use with the Windows family. IIS supports various protocols, including HTTP, HTTP/2, HTTPS, FTP, FTPS, SMTP, and NNTP. According to the most recent ranking by W3Techs, Microsoft IIS is the second most popular web server technology behind Apache.