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Low code, high impact: Empowering citizen developers

Now is truly the digital age. In a world where operations are increasingly powered by code, there’s enormous potential for changing the way people work. But you need to know how to code to create this change…right? Wrong. Using ServiceNow App Engine Studio, ServiceNow’s citizen developer program empowers anyone with little to no coding experience to innovate and create the apps they need, when they need them.

ServiceNow recognized a Leader in 2021 Gartner Magic Quadrant for Low-Code Application Platforms

I’m excited to announce that, for the second straight year, ServiceNow has been named a Leader in the Gartner Magic Quadrant for Enterprise Low-Code Application Platforms. We believe this is due to our ability to execute and our completeness of vision.

Streamlining order management in telecommunications

Most people wouldn’t consider order management the most exciting part of business, but perhaps they should. For Deutsche Telekom, order management sits at the very heart of our business operations. It’s the activation point, the moment when things start to get real. Done badly, it can create disparate silos, inefficient orchestration, slow delivery times, high costs, and a poor customer experience. We don’t want that.

The Rome release starts at home-a customer zero story

ServiceNow’s 6,900 customers have pretty big expectations of what ServiceNow needs to deliver to help them achieve their business goals—from more engaging employee experiences to boosted customer loyalty and increased agility, productivity, and efficiency. We aim to meet those expectations by practicing what we preach.

ServiceNow: A Leader in Gartner Magic Quadrant for IT Risk Management for Second Year

ServiceNow is proud to be named a Leader, for the second consecutive year, in the Gartner 2021 Magic Quadrant for IT Risk Management (ITRM).1 We’re especially pleased that our ability to execute has been recognized with the highest rating of all vendors evaluated. Gartner also named ServiceNow a Leader in the August 2021 IT Vendor Risk Management Tools.

Privacy Management: How to proactively manage risk and sustain compliance

“How can I manage privacy and risk of exposure of personal data from malicious attackers, or my own employees, while keeping pace with global evolving regulations?” For many organizations, this is a constant struggle made more daunting by the fact that data is siloed and processes are manual. Both remote workers and evolving infrastructure can represent opportunities for attackers. Because personal data is so precious, it’s most likely to be stolen or exposed during an attack.