Operations | Monitoring | ITSM | DevOps | Cloud

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Why IT admins and Gen AI need to work together

The role of IT administration has become increasingly crucial for the smooth operation of modern enterprises in the current digital-first climate. With the evolution of technology, the emergence of Generative Artificial Intelligence (Gen AI) has opened new avenues for innovation and efficiency. This blog aims to delve into the synergistic relationship between IT administrators and Generative AI, focusing on two critical areas: IT Asset Management (ITAM) and IT Operations Management (ITOM).

SRE vs. Platform Engineering vs DevOps: What's The Difference?

In the evolving world of technology, organizations are continuously working to increase their system stability, deliver software faster, and help their programmers work better. Different disciplines, each with its own distinct set of roles and responsibilities, have arisen to accomplish these goals.

How Thanos Almost Snapped $100,000 from our Infra Budget with S. Srivastava and P. Bedarkar

Join Shubham Srivastava and Pratik Bedarkar from @zenduty at Civo Navigate NA 24 as they delve into the intricacies of infrastructure management. Discover how they thwarted a potential financial catastrophe of $100,000 by employing Thanos for cost optimization and performance improvement. This insightful narrative not only sheds light on their triumphs but also illuminates the path for IT professionals grappling with similar hurdles.

Enhanced problems and solutions modules and a few other updates - ServiceDesk Plus Premiere

In this video, our product experts will walk you through the latest enhancements we rolled out to make your ServiceDesk Plus experience even better. From learning how to apply security patches to exploring the enhancements we've made to the problems and solutions modules, watch this video to dive into what we have in store for you.

New enhancements and an exciting integration - ServiceDesk Plus Premiere

In this video, our product experts unveil the latest enhancements and additions that can make your ServiceDesk Plus experience even better. From leveraging GenAI to optimize everyday tasks to streamlining SLA management with a couple of new enhancements, watch this video to get started with what we have in store for you.

Upgrading Hundreds of Kubernetes Clusters: Interview with Pierre Mavro, CTO of Qovery

Managing the upgrade process for hundreds of Kubernetes clusters is a daunting task, one that Pierre Mavro, co-founder and CTO at Qovery, is adeptly prepared to tackle. Leveraging his deep expertise and a skilled team of engineers, Pierre and his team have efficiently automated the upgrade process for both public and private clouds. Bart Farell sat down with Pierre Mavro to explore how he achieved this without breaking anything.

How DevOps is Revolutionizing Software Development A Guide to Success

In the ever-evolving landscape of software development, DevOps has emerged as a transformative force. It’s not just a set of practices or tools; it’s a cultural shift that aims to streamline collaboration, automate processes, and deliver value to customers faster and more efficiently than ever before. In this guide, we’ll delve into how DevOps is revolutionizing software development and provide insights into achieving success in this domain.

How to Promote your Status Page to Customers and Stakeholders

In today's digital landscape, maintaining transparency with your customers and stakeholders is paramount. One effective way to achieve this is through a status page. A status page provides real-time updates about your service’s performance, incidents, and scheduled maintenance. However, you must first promote your status page so your customers can take advantage of it.