Splunk Alert Remediation
Splunk Alert Remediation integration with Resolve Actions Express.
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Reduce Onboarding Time
Reduce onboarding time from days to seconds with Resolve Actions Express.
Adopt the "Beyonce Rule" for Scalable Impact
Recently, I started to read the invaluable book Software Engineering at Google. It’s a great book by Google, describing their engineering practices across many different domains. One of the first chapters discusses the matter of making a “scalable impact,” which I find very interesting, and something that I believe has been overlooked by many organizations.
How Puppet Enterprise gives you the tools to scale your infrastructure - and your success
This is the second post in a four-part series on why Open Source Puppet users have made the decision to move to Puppet Enterprise. If you’re considering making this change, read on for pros and cons! As more and more businesses are moving from Open Source Puppet (OSP) to Puppet Enterprise (PE), they are experiencing multiple benefits. In this blog series, we’re exploring the biggest benefits we hear from customers about their experience moving from OSP to PE.
StackStorm announces Partnership Program with the 5 founding Partners
Earlier this year StackStorm established a partnership program with some first partners that supported StackStorm in its Open Source journey when the project joined the Linux Foundation. The Partners Program was created to recognize companies and organizations that provide ongoing assistance to the StackStorm Open Source project. Because of the substantial support provided by these partners, we have been able to expand and improve StackStorm.
How to Achieve 80% Automation for Ticketing and Routing
Customer expectations and competitive responses to trends evolve faster than the technology your enterprise relies on. That means your ability to adapt faster than the competition and satisfy customer demands is your edge in a competitive marketplace.
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Customer Service Management (Picking The Right Software)
Customer service management can make or break the growth of your organization. If you're failing to deliver incredible customer experiences that prioritize clear communication, your organization is vulnerable to low customer retention rates. According to Gartner, more than two-thirds of businesses are now competing primarily on the basis of customer experience. This is up from only 36% in 2010. Customer experience is critical to your organization's future success. If you're delivering exceptional customer experiences that result in high levels of customer satisfaction, this will naturally drive up your customer retention rate. You can only deliver incredible experiences with the right customer service management tools in place.
Wind River Brings Cutting-Edge UI/UX Capabilities to Wind River Studio with Acquisition of Particle Design
Wind River announces it has completed the acquisition of UI/UX design company Particle Design. The acquisition brings cutting-edge UI/UX capabilities to the new Wind River Studio offering.