Incident Management 101
ITIL incident management is a key component of ITSM. Watch this video to see how SolarWinds Service Desk makes it easy to work incidents efficiently.
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The Wellcome Sanger Institute turns to Canonical for high level Ceph support
The Wellcome Sanger Institute, a global centre of excellence for genomic research, leads the scientific advancement of areas such as cancer, infectious diseases and cellular genetics. With a need to collaborate and share data with other centres around the world, The Institute has to store, process and share vast amounts of data.
OpenMetrics: Is Prometheus unbound?
Historically, the monitoring landscape has been a mess; today, it still is. It’s even worse given how software architectures have changed with all of the cloud-native principles. As “techies”, we need to do something about this. Otherwise, we’ll remain chained up by an inability to properly observe our own platforms and applications.
Grafana vs. Graphite
This blog post will pit Grafana vs Graphite against each other, two of the most popular observability tools on the market today. R&D organizations typically implement a wide technology stack. They include varying services, systems, or tools to support their production and development environments. Most, if not all, of these companies have SLAs requiring R&D to provide high availability solutions and the ability to respond to incidents in real time.
Apache Kafka Example: How Rollbar Removed Technical Debt - Part 2
April 7th, 2020 • By Jon de Andrés Frías In the first part of our series of blog posts on how we remove technical debt using Apache Kafka at Rollbar, we covered some important topics such as: In the second part of the series, we’ll give an overview of how our Kafka consumer works, how we monitor it, and which deployment and release process we followed so we could replace an old system without any downtime.
DevSecOps for the Public Sector
It’s not uncommon for government entities to look to tech leaders in the private sector for trends and technologies. Specifically, the Department of Defense (DoD) has made a concerted effort to modernize software development processes and tool acquisition. In this article, we will reference two 2019 reports created to guide the DoD’s DevSecOps implementation and ongoing success.
Introducing SquaredUp dashboards for SCOM
Despite its wealth of monitoring data, SCOM is often seen as a source of noisy alerting and can lack visibility of problems before they impact the business. SquaredUp transforms SCOM into one of the most visible and highly valued tools in your IT organisation. Founder and CEO, Richard Benwell, gives a quick taste of what SquaredUp for SCOM can do in your SCOM environment.
Kubernetes Master Class: Understanding and Implementing Service Mesh
Service mesh has developed a huge amount of excitement in the Kubernetes ecosystem. Istio is a service mesh tool built right into Rancher. Service mesh promises to add fault tolerance, canary rollouts, A/B testing, monitoring and metrics, tracing and observability, and authentication and authorization, eliminating the need for developers to instrument or write specific code to enable these capabilities. The goal is to let developers focus on their business logic and leave the rest to Kubernetes and Istio. But many users find it challenging to install, configure, monitor and manage their service mesh solution.
Discover How Serverless360 Can Help Improve Remote Work
Azure Serverless Applications are indeed powerful and super-efficient in delivering the right solution sooner to the market. However, the Azure portal is just not enough to meet the operational and support requirements of the Serverless Application. Organizations cannot afford to invest time and effort in skilled Azure resources in proving support.
Improving Network Performance and Agility with Automation and AIOps
In today’s digital world, a business’ success is inextricably tied to its ability to meet customer demands and rising expectations for quality, performance, responsiveness, and innovation. Digital transformation is no longer an optional add-on to help an organization stand out in a saturated market. It is a necessity for businesses hoping to keep up with fierce competition.