Operations | Monitoring | ITSM | DevOps | Cloud

Alloy Software Launches Mobile Self-Service App!

Alloy Software Inc. today unveils a brand-new mobile experience for end-users of its Alloy Navigator ITAM/ITSM suite. The new app offers mobile users the ability to report issues and track their progress, request services from the IT team, search for answers in the knowledge base, reserve equipment for temporary use, and more.

ITIL, ITSM and incident management. What are they and how do they fit together?

You’ve probably heard the terms ITIL and ITSM, but the distinction between the two can be a little unclear. Throw incident management into the mix, and the whole thing can feel pretty confusing. This article aims to explain what they are, the differences between the three, and importantly how they fit together. First, let’s establish what each of the terms actually mean.

What is Istio Service Mesh, and Do I Need It?

Development teams build modern applications using microservice architectures. Individual services are built and maintained by separate teams, and then these services are combined using container-based orchestrators to comprise a complete product offering. Microservices are a standard development method because they allow teams to iterate releases, providing ongoing new customer-facing features and bug fixes without needing to redeploy an entire platform or app.

Replenishment - New Thoughts on an Old Problem

A replenishment system's purpose is to place the right amount of inventory at the right place at the right time. It's a basic problem yet requires complex execution. Over the years, product explosion, location additions and contractions, omnichannel shopping, and fulfillment option expansion have made replenishment challenging.

SOAP vs REST vs JSON - a 2023 comparison

SOAP vs REST vs JSON are comparisons that are frequently made in discussions about web services. While SOAP and REST are both leading approaches to transferring data over a network using API calls, JSON is a compact data format that RESTful web services can use. Deciding whether you should create a SOAP vs REST API is an essential question if you are planning to provide a web service. Each architectural style has its own use cases, benefits, and limitations.

The 7 Innovative Technologies That Will Help Businesses Reduce Energy Costs

Businesses are always looking for new and innovative ways to reduce their energy costs. In this blog post, we will discuss seven cutting-edge technologies that can help your business save money on its energy bill. These technologies can help you become more energy efficient and reduce your carbon footprint. So, without further ado, let's get started!