Operations | Monitoring | ITSM | DevOps | Cloud

Introducing SolarWinds Hybrid Cloud Observability

The rise of digital transformation has accelerated opportunities and increased challenges for organizations managing complex, diverse, and distributed environments. SolarWinds Hybrid Cloud Observability is designed to take complex IT deployments and make them easy to manage with proactive end-to-end observability.

What is Microsoft's New Operator Connect Accelerator?

One of the great things about being in the telecom industry is the constant innovation that occurs. For example, Microsoft just announced an exciting new offering for telecom service providers, Operator Connect Accelerator, aimed at helping them get the most out of their Teams investments. Operator Connect is Microsoft’s managed service for connecting Teams and telephony services.

Troubleshooting Sources and Destinations in Cribl Stream

This is Part One of a series of blogs around troubleshooting Cribl Stream. Part One will focus on identifying and troubleshooting issues with Sources and Destinations in Stream. I will cover some of the common problems that users face and how you can work through them and find the root cause.

Best PHP Monitoring Tools on the Market

As of April 2022, more than 75% of the internet comprises websites made using PHP (source). That is to say, three out of four websites on the internet have been developed using PHP! That is huge! With that many PHP web applications on the web, there need to be systems that can automatedly keep track of how they respond to the hundreds of thousands of clients connecting worldwide.

The Results Are In: Upsun Drives Both Significant IT/DevOps Efficiency and Meaningful Cost Savings

We built Upsun because we knew there had to be a better way for businesses to build, run, and scale a full fleet of websites and web apps at scale. After all, until we brought our solution to market, many businesses had to construct a patchwork of different vendors, technologies, platforms, and solutions to bring their digital experiences to life. But there was no guarantee that all of those different component parts would always “play nicely in the sandbox” together.

Tools for Threat Hunting and IT Service Risk Monitoring

Cybersecurity can often seem intimidating for IT teams. After all, things like “threat hunting,” “red teaming,” and “blue teaming” are not used in IT operations. On the other hand, just because these words are terms of art doesn’t mean that they’re activities you don’t do already. You’re probably already using log data as part of your IT operations incident response.

Five Essential Ticketing Automations to Get You Started

Like all Ninja products, Ninja Ticketing gives users many opportunities to save time through automation. Setting up automations against a tabula rasa can be a daunting task when first getting started with ticketing. We wrote this blog post to help new users get started with common, helpful automations you can use from day one. This guide will provide step-by-step explanations and screenshots to show how to set up these automations.

How Grafana Mimir's split-and-merge compactor enables scaling metrics to 1 billion active series

Grafana Mimir, our new open source time series database, introduces a horizontally scalable split-and-merge compactor that can easily handle a large number of series. In a previous blog post, we described how we did extensive load testing to ensure high performance at 1 billion active series. In this article, we will discuss the challenges with the existing Prometheus and Cortex compactors and the new features of Grafana Mimir’s compactor.

C-Suite Perception vs. Employee Experience: How DEX Drives Customer Experience

No matter what market they occupy or products they sell, nearly every business prioritizes customer experience above all else. After all, the customer knows best. But outside of the tried-and-true methods – setting policies around customer service, offering customers thoughtful perks, etc. – how can enterprises best ensure a positive customer experience? The answer: by ensuring a positive employee experience first.