Operations | Monitoring | ITSM | DevOps | Cloud

New-gen Project Management in Freshservice

A single platform to manage all your service desk and project operations. Bring your ITSM and project management teams together on one platform to provide a holistic view of who owns what as well as the progress of various projects from a single spectrum. Deliver key initiatives on time by increasing visibility and collaboration between multiple teams working on a project.

3 Ways to Use the xMatters and Google Operations Suite Integration

Not too long ago, you would have needed development experience to oversee the delivery of scalable and reliable software. But with the rise of low-code and no-code tools, that requirement is now obsolete. What used to be hours of coding has turned into a few minutes of dragging and dropping.

Managing IoT Software Updates at Scale: Our Acquisition of Upswift

With the increasing proliferation of connected devices, it might be assumed that deploying software to devices, providing incremental updates, application security and IoT device management at scale are all rolled into companies’ DevOps pipelines as one big happy portfolio. Sadly, this has not been the case to date. Most IoT software updates and management solutions today are operated in a complete silo from corporations’ DevOps processes.

International Programmers Day 2021: Celebrating Those on the Front Lines of Digital Transformation

Happy International Day of the Programmer to the coders out there programming our digital world. It is your work and commitment that make the technical community thrive. You create the foundation for the innovations transforming the way we work and live.

10 questions teams should be asking for faster incident response

2019 and 2020 were worlds apart. Our entire ways of working, living, socializing, and learning were changed almost overnight. Over the last 18 months, technical teams have had to double down on all their digital efforts to help their customers adapt to the new normal. At the same time, teams were responsible for more unplanned work than ever as incidents steadily rose. For the first time, we’ve created the State of Digital Operations Report which is based on PagerDuty platform data.