Operations | Monitoring | ITSM | DevOps | Cloud

Configure an Intuitive Service Dashboard & Reduce Response Time

Leverage Multiple Alert Sources in Squadcast to reflect your actual system infrastructure on your Service Dashboard Having your Incident Management Tool reflect your system architecture is a big milestone in reducing cognitive load on your on-call team. In order to help our users move one step closer to this milestone, we recently released the functionality to add multiple alert sources to a service. You can now model your service dashboard to mimic your actual system architecture.

I worked exclusively from my phone for one week. Here's what happened

[This article was written in the wonderful age before coronavirus.] A week ago I spilled a full glass of water all over my computer. Horrified, I mopped up my laptop, turned it upside down, and let it dry in the sun. By some miracle, it still worked. But when morning came the next day, it was totally fried. As I waited for my IT manager to configure my new laptop, I turned to my phone to scroll emails and my work apps.

Grafana 7.0 sneak peek: Query history in Explore

Grafana v7.0 is coming next month! Here’s a sneak peek of one of its features: the query history in Explore. Query history lets you view the history of your querying. All queries that have been starred in the Query history tab are displayed in the Starred tab. This allows you to access your favorite queries faster and to reuse these queries without typing them from scratch.

Monitoring AWS Analytics

Amazon Web Services (AWS) products are countless, and at LogicMonitor, we are working tirelessly to bring monitoring support to as many of them as possible. With so many products and tools already on your plate, we want to make sure that monitoring is not a hassle, but rather a trusted companion. Here, we will focus on the analytics section of AWS and provide some tips on how to utilize the data collected from AWS Athena and Glue.