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SaaS dependencies: the blind spot in your Incident response plan
So let's talk about the incidents that weren't yours to fix. It's 12:26 UTC on August 14, 2026. Outbound email starts bouncing. Inbound messages from partners stop arriving. Your team checks the obvious things first: mail server logs, recent deploys, firewall rules, your own DNS zone records. Everything on your side looks clean. By 12:48 UTC, an Early Warning Signal by StatusGator has already flagged a spike in reports pointing at Proofpoint. But if you're not watching for that signal, you don't know it exists yet.