Operations | Monitoring | ITSM | DevOps | Cloud

AI tools made individual developers faster. Teams still aren't shipping more product. That gap is the whole reason Upsun Dispatch exists. In this Product Highlights conversation, Kateryna Dvornichenko, a product manager at Upsun who has spent the past several months building Upsun Dispatch, explains why the tooling market got the unit wrong. Her take: "Making software is a team sport." We get into.

Thinking about using SolarWinds Service Desk beyond IT? In this video, you'll learn how Enterprise Service Management (ESM) helps HR, Facilities, and IT work together through a single service portal.

Are employees waiting too long for IT support? In this video, you'll learn three simple SolarWinds Service Desk configurations that can improve employee experience, reduce unnecessary tickets, and help IT resolve issues faster. We cover: How to optimize your knowledge base so employees actually find answers Why linking asset inventory to Service Desk gives technicians instant context How Microsoft Teams and Slack integrations make IT support easier without leaving chat These are quick, no-code improvements you can configure today. No developers or consultants required.

Is your Change Advisory Board (CAB) spending too much time reviewing low-risk changes? In this video, you'll learn three practical ways to improve change management in SolarWinds Service Desk by automating routine approvals while keeping governance in place for high-risk changes.

In this video, we walk through connecting the Graylog MCP Server (introduced in Graylog v7.0) to Claude CLI, enabling natural language interaction with your Graylog instance through Claude Desktop. Topics covered: Whether you're a Graylog admin looking to speed up investigations or a security engineer curious about AI-assisted log analysis, this walkthrough gives you everything you need to get MCP running end to end.