Operations | Monitoring | ITSM | DevOps | Cloud

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How to Choose the Right Incident Management Tool for Your Team

IT disruptions are inevitable. What separates a resilient organization from the rest is its ability to respond quickly, efficiently, and collaboratively to incidents. The cornerstone of such responsiveness? The right incident management tool. But with a market flooded with tools, each promising to revolutionize your workflows, how do you pick the one that truly fits your team’s needs?

Prioritize DEX for AI success

What’s the critical variable organizations overlook when it comes to implementation? According to David Shepherd, SVP EMEA Sales at Ivanti, the missing link that often hurts the success of AI investments is digital employee experience (DEX)! In this video, David shares the keys to a successful AI deployment and highlights the critical factors organizations overlook around employee experience and AI adoption. See how you can create a better culture and eliminate digital friction to ensure that your organization will maximize ROI from AI and other major digital transformation initiatives.

Benefits of combining the trifecta of APM, RUM, and synthetic monitoring in IT operations

APM is foundational in assessing an application's internal health. It employs a variety of tools and techniques to monitor crucial metrics such as response times, error rates, and resource utilization. This comprehensive analysis enables teams to identify bottlenecks, slow database queries, and other potential performance-related issues that could diminish the user experience.

Monitoring the Monitoring: Demystifying the Icinga DB Health Check

In this post we will take a look at the icingadb check command built into Icinga 2 for monitoring the health of Icinga DB. If you have already configured it, this blog post will give you some insights on what it actually checks, otherwise, it showcases what useful health checks you are missing out on and should serve as a motivation to enable the check.

Understanding API Keys and Tokens: Secure Management and Best Practices

APIs (Application Programming Interfaces) are the foundation of applications, facilitating communication between different services. To authenticate and secure these interactions, API keys and tokens play a vital role. However, improperly managing these sensitive credentials can lead to security vulnerabilities. In this blog, we will explore what API keys and tokens are, how to securely manage them, and best practices to use them across services while avoiding exposure.

Why Move from AWS S3 to Cloudflare R2? Advantages, Pricing Comparison, and Migration Guide

Amazon S3 is a leading object storage service, but its pricing model, particularly for data egress, often becomes a significant burden for businesses with high outbound data needs. Cloudflare R2, a relatively new option, offers an attractive alternative with its simplified pricing and performance benefits. In this blog, we will explore why you should consider moving from AWS S3 to Cloudflare R2, compare their pricing with real-world examples, and provide a step-by-step migration guide with Node.js code.

Buyer's Guide to Network Automation Tools

In today’s complex IT landscape, network automation is no longer a luxury—it’s essential. This guide will help IT leaders understand the market for network automation tools, the key considerations for choosing a platform, and how these tools are redefining network management from day 0 to the far future. But first, let’s examine some quick network automation history to help us better understand what the future holds!

Stay ahead of service disruptions with Watchdog Cloud & API Outage Detection

Even with the best monitoring in place, outages are unavoidable. Complex, modern IT environments rely on multiple third-party services, including critical cloud and API providers, and when any one of those goes down, it can trigger a domino effect of increased error rates and latency spikes across your system. And, because you don’t have as much visibility into external services, it can be difficult to identify that the problem is due to an outside outage or disrupted service.