Operations | Monitoring | ITSM | DevOps | Cloud

IT Operations or ITOps have long been a key part of IT service management (ITSM) for organizations. It has played and continues to play an important role in maintaining organizations’ IT infrastructure up and running and making IT available to all employees. Unlike the service desk which directly communicates with the employees, the activities of ITOps rarely involve direct contact with the users they serve.

The digital workplace is a phenomenon that has grown in leaps and bounds in the wake of the COVID-19 pandemic. The adoption of technologies has increased and changed all aspects of our lives today, including how we work. However, today’s workplace is very different from the traditional workplace. For one thing, its definition is no longer limited to the physical sense.

It’s one of those questions that’s tossed around the internet quite regularly. “Is DevOps dead?” Is there a genuine reason to think that DevOps is on its last legs? Or are authors just trying to get clicks by making controversial statements? Let’s look at some of the main justifications given for raising this question: I’ll come back to these points shortly.

StatusGator is a status page aggregator: We bring together the status of all of your vendors into a single status page you can share with your team. Now, you can override the status of any service on your page to reflect exactly what you want it to. There are two opposite use cases for this feature: When a service is experiencing an outage and it’s not reflected on their status page. Or when an outage posted on their page is not affecting you and your team.

StatusGator status pages are a unique way to consolidate the status of all of your vendors on a single page. Reduce support ticket volume by publishing your status page to your team or users. Now you can publish a message to the top of your status page for even more effective communication. Use this space for maintenance notifications, highlighting critical outages, or explaining your page to your users.

“What’s data sovereignty? Is it the same thing as data privacy? What about data sovereignty vs data residency?” These are questions that plague many business owners, especially when you consider the cost of non-compliance. But achieving compliance can be challenging when you aren’t sure what rules you should be complying with.

It’s common sense. When a logstorm hits, you don’t want to be left scrambling to find the one engineer from each team in your organization that actually understands the logging system – then spending even more time mapping the logging format of each team with the formats of every other team, all before you can begin to respond to the incident at hand. It’s a model that simply won’t scale.

Freshdesk is a cloud-based customer service platform used by enterprises that provides a centralized help desk(with the help of support tickets) across multiple channels, including email, phone, chat, and social media. Squadcast is an incident management platform that integrates with major monitoring, ChatOps and project management tools to provide a centralized place for reliability.